Makati Medical Center in Metro Manila, Philippines

Nurses and staff are all polite, helpful, professional and friendly. Facilities are all state of the art.

Valuing lives and providing premium and personalized healthcare services is the promise and commitment that makes Makati Medical Center (MakatiMed) the premier hospital in the Philippines for over 45 years. Located at the heart of the country’s primary central business district, MakatiMed with 600-bed capacity delivers quality and compassionate service through its highly skilled and board-certified physicians, compassionate nurses, competent allied healthcare professionals and management staff, modern facilities and state-of-the-science medical equipment and technology. MakatiMed is committed to deliver best practices in healthcare, stringent safety standards and excellent patient care. We are accredited by the Department of Health (DOH) and PhilHealth’s Benchbook of standards as a Center of Excellence, and is accredited as a Mother-Baby Friendly Hospital under the Mother-Baby Friendly Hospital Initiative (MBFHI) program of the DOH, the United Nations Children’s Fund (UNICEF), and the World Health Organization (WHO). We are also accredited by international certification body, Joint Commission International (JCI), a public acknowledgement of our world-class services and our continued dedication to superior patient care. MakatiMed has a longstanding commitment to tirelessly upgrade the level of patient safety in the Philippines. Our Cellular Therapeutics Center made MakatiMed one of only four hospitals that received accreditation from the DOH as a hospital-based facility engaging in cell-based therapy in the Philippines. The Makati Medical Center-Institutional Review Board (MMC-IRB) is recognized by the Forum for Ethical Review Committees in Asia and the Western Pacific, a seal of international approval for MakatiMed’s ethics review committee. The MMC-IRB is also awarded the highest level of accreditation (Level III) by the Philippine Health Research Ethics Board, giving it the privilege to be part of the Ethics Review Resource Committees of the Philippine Food and Drug Administration (FDA). As such, it can be called upon by the FDA to conduct reviews on its behalf, as well as review new drugs or device protocols where results will be submitted in support of registration for marketing authorization.

In 2012, I had my MRI of my cervical spine. I was given TWO ORIGINAL copies of the results plus a CD copy in a wonderful case. This year, I really feel relieved that I had kept those precious documents for SSS use. I didn't have to sweat it out to return to MMC for those documents. It pays to be conscientious with ones medical records and to deal with a trusted brand!

I would like to extend my gratitude to the staff of 6 Circular for taking good care of my husband during his confinement. Esp. to Joey, who with his ready smile made sure that hubby and I were comfortable, that we had our newspapers daily, and that our beddings were always clean; to Nurses Riza and Dawn who were quick and attentive in managing my hubby's condition when he suffered from chills caused by high fever and to Ms. Joan and Dr. Salvador who were quick to respond; to our attending physicians Dr. Nazareth, Dr. Ocampo, and Dr. Wenceslao who, with their sense of humor, clearly and thoroughly explained my husband's condition and test results; to Dr. Jay Dy and Dr. Vergara who patiently answered all my queries and all the resident doctors. To Dr. Matibag and the emergency staff who attended and assisted us in the ER; to the caring MedTechs who were patiently trying their best not to hurt my hubby salamat po talaga. To Aljo for asssting us with our bills, lastly, to the cleaning ladies of 6 Circular who made sure everything is neat and clean in our room. My husband and I wish all of you more success in your passionate service to your patients and their family. Thank you for your kindness and warm heart. God bless.

Very good experience here. I will be forever thankful of my Doctor. She's a bit sassy but she's really great! She make follow up of my scheduled check up and keep on reminding on my meds.

Worst ER ever. The guard, doctor and nurse who "attended" to me were dismissive. They didn't give me a bed though I was complaining of pain and discomfort - there were at least 5 beds available, it was 4am and there were only 2 of us in the ER (the other one being an Asian foreigner who a nurse was literally shouting at because the patient couldn't understand his instructions in English). They didn't bother putting me in a wheelchair and made me walk to the testing rooms. Paid 3200, 1200 of which is their standard ER fee and I didn't even feel I was in an ER. I always go to The Medical City ER. When you arrive they immediately attend to you, put you on a wheelchair, and give you a bed to rest in while waiting no matter what you are complaining of. They treat your concern as an Emergency, unlike here where they make you feel like you're such a hassle that you're making them attend to you then they charge you premium for service that is not even mediocre. Crazy.

The taxi dropped me at the Emergency entrance and then everything went fast. In no time I was on a drip and admitted in the Medicine section . Of course I underwent a lot of different checks and screenings. Were they all useful I don't know. I was often visited and doctors kept me well informed . Nurses: all young and friendly very helpful It's when I was discharged that I experienced a kind of disfunction : they stopped taking care of me at the very door of my room,nobody to accompany me all the way down (6th floor) and help find my way out and get a taxi . Getting a taxi is the last straw at MMC. Patients and visitors are in the same queue and no sitting. And just an hour before I had to call for assistance to go to have a shower! Is that "classy "?

I cant believe that Makati Med has a private room with manual adjustment of aircon. Where is it? On the ceiling.. you need to call the maintenance every now and then to adjust it. And the nurses, you need to call them because your swero is due for replacement. They dont monitor even their is a machine attach on it. Discharge without giving instructions. Actually there is only 1 night shift male nurse who is very helpful. Thanks to nurse Guevarra. Sana tama lang ang pagkakakatanda ko sa name nya.

The best overall hospital in the country. Older, compared to other popular hospitals, but its facilities have expanded. Always busy, from ER's to hallways to the dining establishments. A known landmark in the area