Tympanoplasty at The Medical City - Pasig

This is happening right at this moment i am typing this review. My mother is in critical condition due to breast cancer and wanted to just go home (as her physician recommended it is too late, she is

To get your laboratory results, they invite you to call their laboratory landline number which is just a joke... You will just wait there forever.If by any chance someone pick up the phone, they will

The main lobby will give you a feeling of being in a resort or hotel lobby. The newly open Central Park will be an extra treat, an amenity area that will give patients and visitors the feeling of bein

Unethical doctors. Doctors brainwash and pressure resident doctors and nurses to conceal medical errors, with patients and families suffering from the non-disclosure of fatal mistakes.

There are no PWD restrooms in the whole facility.

Very slow triage, reccomend going elsewhere

The nurses at the ER is not giving much details about the process and how you will be assisted, specially if you are using a HMO card.. Without knowing what the coverage of the card is, they immediate

Need to change your customer service staff (Taking care of Email) They are very slow to response and not helpful.

Complete facilities and with specialized doctors. But services are expensive and tests results are released late. organize and may accept credit. Hi-tech equipments

Their queue system in Intellicare Medical System needs to improve A LOT. When I got in they were calling for A110, my number was A111. They called my number after 45 minutes, having called first more

We paid over 30,000 pesos for an Executive Checkup. You would think they would at least treat us with executive customer service. My husband left his receipt in the PH so I need a duplicate. It is unb

I went to their Emergency last October at 9am because I was suffering from on and fever for four days. They immediately check my condition and took a blood sample. The worst thing is they made me wait

Nurses are so slow, you'll die before you get a treatment. Or your sickness will comeback because of 7 to 8 hours of waiting in ER waiting area.

Went to the.ER, i have to wait 4 hrs just to be checked up. But tried understanding their policy since they prioritize those with urgent needs. Then after, 2 more hours for the blood cbc and xray resu

I was admitted in the ER Oct 21 (monday). They said they had to put an IV on me. This guy nurse started to find a vein on my right hand and penetrated my skin. HE MISSED and was trying to adjust the

Arrived at ER at 9:18pm due to chest pain, when ECG was normal, they seemed became lax already. Doctor was able to check me past 10pm, so I waited in the waiting area for more than an hour. So, doctor

I understand that you can't easily disclose a potential patient's information without significant proof, and that you time is precious, but at least spare some understanding and hospitality to people

Most of the doctors here are unprofessional when it comes to time. you will always be the one to have patience with them. if clinic is 1-3pm, they will start at 3pm onwards. they don't care of the pat

Arrived at 7PM Dec9. Went straight to ER due to unbearable chest pain. When they saw the ECG result normal they seemed to relax already waited for an hour and for another hour and results will be avai

The Medical City is one of the better hospitals in Manila. Its facilities are quite good and are regularly updated. It boasts of state-of-the-art healthcare services from some of the country's top med

Ambulatory services are very slow. Charging area is not enough for the number of people coming in. Please do something.

My visit here at medical city ortigas emergency is sort of dissatisfying, i sent myself over to the hospital.and yet the nurse attend to me said, i have to wait for 2 to 3 hours, is this now the proto

Doctor gave a discharge instruction that is intended for another patient. There was a long queue before being served and waited long for approval of health card before tests are done.

Staff are good however, doctor's have different findings. 2 doctors assisted me and yet they have different results don't know which one is correct So Incompetent! They dont want me to be admi

Care for the elderly, our parents we brought them here for Fundus Photo & Diabetic Foot Diagnostics exams where 2-3 working days results. Courteous staffs. Parking. Off-city. Near Megamall 10-min away

Doctors are always late. 2 or 3 hours late. They are never on time for their appointments. Elevators are a nightmare. Normally have to wait like 30 minutes before you get anywhere.

Medical Records Officer & Staff are courteous, friendly & nice. Fast & Efficient Service. Worry free when getting medical records you need. Mabuhay kayo.

Good service..better prepare for insurance to spend less

My review for medical city is based on my visits over 10 years. I believe most of the problems are coming from the management because the staff are friendly and knowledgeable in general and willin

I just had my procedure done tonight under Dr. Ramy Roxas (Colorectal Surgeon) and Dr. Elke Sauz (Anesthesiologist). I cannot be more satisfied and reassured. This has been my second procedure within

ER department, Im still giving you 1 star. And thank you for not accepting me as Emergency Case!!!

HEALTH is WEALTH🙏🏻We cannot predict when sickness will strike but it is comforting to know that there are hospitals where patients are well taken cared of and, even considered as partners. The M

The hospital itself offers very good service but the the ambulatory dept is under staffed, it takes atleast 2 hours before you are processed (for a simple blood test for example).

Very disappointing, it took more than an hour to wait for the discharge papers at pedia ER!!! Is it your standard now, cause if it is then i will understand.

One of the premiere hospitals in the country. The Medical City has the state of the art medical facilities and most insurance providers are accepted. Note that if you are coming from EDSA, the left tu

Nice medical center in Pasig City

My father was a cancer patient in this hospital and I thought we got one of best treatment for cancer but they failed to treat my father. Nawalan ako ng bilib sa mga oncologist dito. 1 star for that.

I love their garden and fountain 👍🏻

Currently here at Pedia - ER. Services is very good on time the staff and doctors are very accomodating. Doctors explained the results of the lab test very clear. As of 5:07pm, the doctor said my daug

The healthcare services is good but the wait just for accounting is extremely long. It took almost 2 hours for them to just provide the bill. There were some necessary paperwork that needs to be provi

One of the best hospitals I’ve been to. Friendly staff and fast transactions. My go to hospital.

My take away from this hospital after my son was admitted: This hospital makes you want to be sick! Service from the front liners, ER, down to being discharge was remarkable. Best customer service s

I had a very relaxing moment during my confinement..All the staff are very accommodating, had a friendly nurses and doctors... They always visit me to ensure if i am alright.Got my first surgery and I

Great hospital with awesome doctors and nurses. I love medical city! I've been admitted to medical for more almost 6 months and even though i was really sick i was treated properly by the nurses my do

Elevators service has not improved over the years, needs better coward control

Slow service. Poor management.

Worst. You set an appointment, you wait for the doctor for 2 hours. Nurses at the psychiatry department are the worst. Snobbish, liars, do not have a bit of empathy to the patients they deal with. Uno

More expensive than Korea, but 20 times slower... And elevators are designed(functional) in extremely retarded way.

Competent and excellent doctors 😊

Just charging at the Radiology department takes ages. You should think about the patients who had to fast for procedures.

My experience every time I go to medical city service is very slow. Staff are very friendly but will not suffice to handle any medical conditions. They always undermanpower, all boils down to manageme

They took very good care of me when I had a stroke last year. Physical therapy sessions are great too because the PTs are very friendly and accommodating. 😉

Accommodating staffs, nurses and doctors.. During my confinement, they alwyas visit me to check if i needed something and make sure that i am alright.

Friendly and courteous staff. They know what they're doing

DO NOT GO HERE!!! Doctors are inexperienced, or experienced and just really dumb. I have seen 3 doctors here and they all seem to have an IQ of about 30. THEY WILL DIAGNOSE YOU WRONG SO YOU HAVE TO K

From my experience, I only have seen idiots in white coats here. No real doctors. I have been here on multiple occasions & they always diagnose me with something I do not have. Then they sell me expen

5 star to Medical City Wellness1 star to emergency room pedia - you have to be very patient waiting for long hours. They will initially check you but after that you have to wait more than an hour to g

The only reason I’m giving one star because i can’t go lower than one here . Long story short the WORSE HOSPITAL in Manila . If you value your time avoid this place at all costs

The emergency room service is incredibly slow! For an expensive hospital, this place is grossly understaffed and inefficient! It's unbelievable! I've tried other services and consultations and they'r

The hospital layout is confusing if you're not familiar. The rooms are comfortable and offer air conditioning and a bathroom for confined patients. There are numerous food establishments scattered acr

Not recommended!My wife and my mother-in-law got a horrible experience from one of the allergologist of this hospital. My wife felt that they were being belittled by the doctor's approach to them. I d

1st class hospital in manila...Excellent customer service that patients are partners

Great assistance from the nurses and staffs

My only issue would be the ER.I was rushed here a couple of times, but ER service is too slow. I understand that you segregate ER patients as urgent or non-urgent cases, but there are patients who are

Thank you very much to TMC Trinoma and Antipolo for the very efficient response to my request for my medical records. However, TMC-SM North EDSA Annex's response was very much delayed by the protocol

Thank you for being pleasant and approachable Ms. Iriss Domingo. 😊

I never had any problems with the services and staff. And ive never been hospitalized in my life so i was definitely scared at first.Tbh, i just had an allergy and they had to bring a wheel chair whic

Just pretending and show. Extremely expensive. They force you to have unnecessary test just to pay. A collection of private doctors that I strongly doubt of their proffessional skills (at least whom

Everything takes too long, even the elevators. Simple clearing from the ER takes an

Lack of communication from nurses while patient awaits next steps and results. My mother’s check up for high blood pressure took more than 3 hours.

Was very frustrated with security. My car has a PWD sticker. I dropped off my patient at the lobby and parked afterwards. Tried to park at the basement at the designated PWD parking. The security stop

Everything is so slow. Need more urgency. People are waiting in vain for services sky rocketedly priced. So frustrated.

Patient rooms are small.

There is a conscious effort to remind you of patients' rights, compared to about 6 months ago, and I appreciate that. The worst thing next to not getting the healthcare you need is not understanding t

APT per out-patient is around 5 hours. So frustrating. Some doctors opt to finish all queued patients before they prescribe medicines per patient. Too many hours are wasted. Hope they can apply Lean S

First of all, please bear with my long message. I would like to inform you about the minor incident that happened today. I inquired for pre-employment services since your branch was near my place. And

Please train your nurses better!!!...it s not tolerable that in 3 days stay every time that they changed the IV there was a problem!! They missed the vein (blood all over), they didn t connect properl

Don't go here if your in the rush!!!Even simple check up will take you a half of eternity before they let you go! No sense of urgency

Everything's perfect except their elevator system

One of the best hospitals I have entered & got service from. I was impressed on the place when I visited a patient. Also, I was happy with the good & affectionate service that I got from the dentist f

Quality Patient Care is Guaranteed

My Dad died in this hospital. He underwent hemodialysis in this place and the nurses were very uncaring, the doctors doing the rounds were only there for show, when asked how my Dad was doing, they

I had been undergoing my annual executive check-up at this hospital for over three decades, starting when they were still located in front of St. Francis Church along Shaw Boulevard in the early 80s.

They value their patients. My family and relatives always opt to be confined here and do check-ups here because the place provides excellent service.

Going to the hospital is never a fun time. Medical City however is the best I have experienced in Manila. Chose over St. Luke's BGC and Makati Med. Professional staff. Well run institution.

Very poor service! They ask you to wait 1-2 hours for a urine exam but then they make you wait 6 hours! Very poor service for the price they charge you. I hope this hospital changes soon. Don't come

This is a solid hospital, great facilities, employees are generally nice & kind, the hospital also has many food, drinks & convenience stores surrounding it. 4 stars because some of their logistical w

Very accomodating ang nurse and doctors simula sa emergency room hanggang sa admission. Highly recommended.

Good hospital.with good facilities. I had surgery here and my stay was good and the nurses attending me were ok. Admitting service was fast and efficient.

The place is very decent, nice location and clean. Mababait naman ang mga employee at very accommodating.

My mother got admitted in this hospital and was initially diagnosed with TB . Was confined in ICU and treated with strong lung medication for TB. Needless to say she should have had at least biopsy ta

One of the premier hospitals around the metro. That is if you can bare the Ortigas ave traffic and some cases of slow service. There are instances where the services can be slow and you will need to w

One of the best hospitals in the metro.

If you need quality medical care this is the place to go. Staffs are friendly. Good food options at their canteen. My granpa had his bypass here and more or less than 20 years later. He is still aliv

Top of the line facilities not sure with the service

They have state of the art medical equipment. However the area is in a heavy traffic

Ample parking space. Going here and going out is a hassle though because of the heavy traffic. Wish they have more healthier options in the Food Court as well.

High-tech facilities, and it doesn't feel that you're in a hospital.

Good atmosphere and facilities. And most importantly, their services are now better than last year. Doctors and nurses in Radiology area are much more accommodating and patient friendly compare to eme

Slow service. Even when the patient is under excruciating pain, they leisurely stroll along the hallway to get some medication. Not to mention during a massive amount of doctors entered our room, inep

Had to stay here once. Good medical staff. Nice clean rooms, facilities and surroundings. Spacious parking. Lots of food options around.

Hospital is clean and the staff are nice

If only we had read the previous comment of hiring a private nurse, hindi sana napabayaan sa ICU ang kuya ko. Medical City lack nurse staff even in ICU.My brother was an ICU patient this 2017.Our expe

I went here to have my sister be checked in the emergency department today due to severe back pain. We are under an HMO service. We were not accomodated because we need to personally go the HMO office

Complete Health facilities and ancillary services are available in here

costly but saves my life , i had stroke last feb2015 i had craniotomy but thanks to them i survive and now living

One of Metro Manila's premiere hospitals. Walking inside the lobby alone makes you feel better already, considering how modern and spacious the place is.

Very good medical care with high standards. BUT administration and communication especially regarding international patients is a pure nightmare - we were “imprisoned“ in the hospital for 2 comple

It's been my go to hospital since a couple of years ago. They have great staff, nurses and doctors. They also have a nice, modern and well designed facilities.

The interiors are modern. Worldclass.

We had to get our own private nurse because the nursing staff were too inept to take care of my dad who had colorectal cancer. He got bed sores in the six weeks he was there.

Excellent, competent staff. The eye center is where I had my vision restored to 20/20.

All staff from Nurses, housekeeping and of course My Pulmonologist Dr Tamondong were all very accommodating and nice! Medical City is really a health partner who treat patients as partners. Kudos to t

Good facilities, great nurses and fantastic doctors! Keep up the quality service you provide!

Nobody is answering my phone calls . tried all the departments they have

My mom is a regulr here and I have no complaints with this hospital. Truly world-class service and the best doctors.

Highly recommended. World class services!

Our family has had a long relationship with Medical City. My daughter is even born in this hospital. I have high confidence in the competence of their medical staff.One thing that I have noticed thoug

Very helpful staff. State of the art medical facility and very competent doctors and nurses work here. Clean and cozy place for all your medical needs

Complete hospital with great service.

Service level is great. They really save lives. Doctors and nurses are very professional and caring.

After five knee operations to replace and reconstruct, as a service connect disabled veteran, and after playing total HELL with the U.S Veterans Affairs here in Manila, I owe my life to the surgical s

We trusted TMC for my son's LIVER TRANSPLANT OPERATION. They've been so caring and responsive to my son's need.. Doctors were so kind.

good ambiance all the staff are very approachng and nice

My son had an right inferior mandibular laceration. We went to the emergency department and was triaged fast and was transferred to the emergency area near the nurses station on the hallway. We sat on

medical city achilles esguearr and p esguerra and p.i. esguerra and abroad and nationwide

This is the comfort place of our family ever. Since then we trusted TMC for the care that we needs. It provides care, respect, symphaty, and love for their clients/patient.

We salute all staff here in The Medical City as they shown professionalism, care, and very devoted on their professions with a high standard in giving care to their patient...

Great service! Also love to refresh at True Blends The Strip Milk Tea Store After check up =)

Excellent Service!!The ER Nurses and Head nurses are great!!Recommendations Hope your ER space will be expanded to accommodate more patients.Lots of patients in the hallway every time I visit.Provide

Top quality medical care. Professional and attentive staff. Ample covered (pay) parking and many decent restaurants close by. Even the foodcourt is decent.

Very good place for check up and helping. My girlfriend have to meet fast while feeling very weak and sick. As German I am realy amazed how many people there fast looking around my girl and helping he

Nice place to sleep while waiting for you to be called by your doctor in about 7 hours.