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Policlinica Miramar
Carrer de son Espanyolet, Mallorca, Spain
Established - 1969
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Policlinica Miramar in Mallorca, Spain
Policlinica Miramar was established in 1969 and is a private facility. The facility has 5 floors with a total of 185 rooms.and hosts many specialist units, including Cardiology, Dental, Dermatology, ENT, General Surgery, Neurology, Obstetrics & Gynecology, Oncology, Ophthalmology, Orthopedic, Plastic surgery and Urology.
All of the departments and operating theaters are equipped with the latest technologies that are currently available. Their high level of expertise guarantees you a high level of care, from diagnosis through to treatment.
The Hospital has a renowned team of dedicated medical specialists, which welcomes both local and international patients.
Their focus is wide and spans many procedures, with 80 procedures being offered to patients across 21 procedure categories.
With 116 reviews from MediJump customers already, Policlinica Miramar scores an average rating of 2.5, the Clinic is considered just ok, whilst it is exceptionally popular among MediJump customers.
Policlinica Miramar has a whole bunch of additional facilities to offer its patients (details below), and is extremely well catered towards international patients by employing staff who can speak the following languages:
- Czech
- Dutch
- English
- Finnish
- French
- German
- Italian
- Norwegian
- Polish
- Russian
- Spanish
- Swedish
There are several medical staff working at the Clinic, with 7 in total, and Policlinica Miramar is not accredited by any recognised accreditations institutions.
MyMediTravel Patient Reviews
See what our customers say about their experiences
Today I am going to contribute my grain of sand to this great hospital and its great professionals. My eternal gratitude to Dr. Sebastián Garfias and Dr. Pedro Llinas who have operated on me for my herniated disc by arthroscopy, they have taken away the pain and I am phenomenal, great work from the neurosurgery team, magnificent professionals. They are close, friendly, listen to you, explain you, advise you and make everything very easy for you. The same I have to say about the anesthesia team, great work and follow-up, you are very good professionals with a lot of empathy. I felt very accompanied, very calm, despite the pain and nervousness. Everyone with the mask, but with a smile in their eyes. I don't want to forget, not even the entire nursing team on the 2nd floor. Thank you very much for the treatment received and for the love that you put in doing things, despite being admitted, it has been a pleasure to be there, you are a wonderful team of professionals. I also want to thank the patient care girls, who have come to be interested in me on a daily basis, in case I needed anything. Many years ago I had a bad experience with this hospital and had not returned. Today I recommend it 100%. And I will continue in the hands of its professionals.
Solamente puedo hablar de la zona destinada a la realización de los test COVID19:Probablemente a la señora de la recepción le falta formación y no cumple con los requisitos mínimos de higiene y seguridad para los clientes/pacientes que van a realizar los test. No se higieniza las manos entre personas después de intercambiar papeles/documentos con los clientes, se le acercan por los lados de la mampara...También debería haber alguien controlando la entradas de personas en el espacio común, obligando a higienizarse las manos y a dar un poco de orden, porque está solo la recepcionista y la técnica/enfermera que realiza el test dentro de una consulta y a veces se junta mucha gente Por teléfono me dijeron que hacían test rápido, con resultado en algunas horas, pero cuando llegué resulta que la máquina estaba estropeada. Así que tardan 24 horas y cuesta 130€.
Very good private hospital, I have my endocrine in that hospital and I don't change him for anything. Neat and clean facilities, friendly staff.
Good attention in the plant.
Visit to the emergency room for pain in the leg that makes walking difficult, they do X-rays and make an appointment for the next day in traumatology. So far so good.We ask at reception if we have to collect the X-ray and they say it is not necessary since the doctors have access to them from their consultation.When arriving at the appointment in trauma, in addition to the delay (in the end it was more than 1 hour and a half), the doctor says that he does not know how to see the x-rays and that he should have them printed.To request the x-rays they send you to 'radiology' one floor up. There they give you an empty envelope and send you to 'resonances' to give you a CD to put in the envelope, two floors down and then return to the trauma ward.Let us remember that all this, for a visit of difficulties when walking.
My lady and we are clients and the podiatry service they offer is very good in cleaning and good professional results and a very gratifying kindness
Unfortunately I had to go to the hospital yesterday because of our travel insurance. The emergency reception was staffed twice but unfortunately no lady could speak English or German. But they immediately called a colleague who spoke great German and asked for everything and translated.The helper who recorded the blood pressure etc later also tried to explain to me what she was doing in Spanish and in sign language as best she could.I described the problem to the doctor in advance in Google Translate that he knew what it was about. The rest was conveyed by the friendly lady on the phone who spoke German.That hardly anyone spoke German that day was perhaps because it was Sunday, but everyone involved was super friendly and always tried to help and explain what was going on.The hospital also has an agreement with some German health insurance companies so that I didn't have to pay anything for the day.For me it was BKK mobil oil, several Aok‘s, technicians and several other Bkk‘s were listed on a sign at the emergency reception. Since mine was not noted in writing, one can probably assume that there are more.I filled out two German forms and that was it before. Then the doctor's report with prescriptions leaking was able to leave the hospital.Can unreservedly recommend the hospital. The language problem was solved by phone and with a translator. If something should happen again I would come back here.
A private hospital ...
Excellent care from Dr Raúl García Castro, nephrologist !!It is totally involved with the patient, without haste and paying attention to detail !!
Terrible terrible atrocity ... I gave birth there and apart from the bleeding that was never in any report because they washed my hands and my gynecologist did not check me nor did they change the sheets or compresses or anything ... It was terrifying the rooms are scary. disgusting food ... I never plan to return. I still await the visit of the matron from the time I gave birth until discharge, no one touched me ...
Excellent care from ALL the health personnel of this clinic. Human treatment and a fantastic attitude towards the patient.The problem lies either in the emergency computer system or in some "protocol" that is not well established by the admission staff. After making "many, but many visits", it is not understood that with empty emergencies they have you waiting more than 1 hour. When you claim, it turns out that the emergency admission has not passed the patient's incidence to the healthcare team.And this has not happened to me only once.It is unfortunate that the service works this way.If this deficiency were remedied, my assessment would be different. A pity, but someone would have to change the operation.
They ask for € 5 for the covid, they ask for your insurance card, but you have to pay in cash for a mouth cleaning that is covered by insurance (Dkv) m🅰️fia legalized
I gave birth on 06/18/2020 the treatment is great in general but who I really have to thank is the staff of the midwives and my gynecologist Mario Ruiz. In my delivery I started with the midwife Jaime who coincided with the shift change and left and stayed for a short time, but M. Carmen and M.Angeles I have to thank with all my heart for the treatment they gave me, I felt very pampered by them very protected.
Total lack of empathy with the patientOn Saturday they do not enter you because there is no serviceRooms that need urgent reformThe best cook in unemployment or who eats his foodBeds so old they make noise
It is impressive that with the hospital empty the people in charge of the reception are not able to give the notice that there is a patient waiting ... For the next time I give the documentation I sit I wait 5 minutes and I get up to repeat the process and see if they have written it down ... They leave a lot to be desired.
Yesterday, February 14, 2020, I had an appointment at Juaneda Miramar, at 9:20 for an outpatient surgery. As we were told, we appeared half an hour earlier in Admission to process everything, and we went up to the first floor to wait for them to call us. They started calling patients, everyone had arrived after us, and after 2 hours of waiting, my husband went back down Admission to ask if there was a problem. They did not make any checks, they simply looked at my name on a sheet and said that there was probably some urgency. Okay. 2 hours later (4 hours after we arrived) I go back down to Admission, telling them that I have been waiting for more than 4 hours and that there is no one left in the waiting room ... The girl kindly calls for information, and tells me that come up that they catch me, I ask him the reason for the great delay and they tell me that they have had to TRIP the papers of my intervention. How can that be possible? Once in the operating room, the doctor tells me that in the system it appeared that they were recorded as already operated ... an accumulation of incredible professionalism, and worst of all is that no one apologized. In addition to paying 15 euros in the parking lot !!! A totally disastrous experience.
After 2 hours of waiting let us know that the machine to do the mammogram is broken, that we return next week
I've been calling for an appointment for days and they don't pick up the phone !!
Wonderful hospital, if you are unfortunate enough to need a hospital, this place is absolutely the best, cannot speak highly enough of these wonderful people.
From worst to best 1 to 5Period ... year 2018 2019 and 2020 feb.Vision of a private patient.Phone service appointments ..... 1Bad. No empathy with the patient.Since they centralized it does not give any facility.Radiology service .... eco ... 12 days late .... 2 ...Other radiology services .... 3General Medicine ...... 4Emergencies ........ 2.Linking with the patient .... 2Overview: 2Facilities for the patient and / or companions ... parking ... cafeteria ... etc ... 1Really expensive.
I pick him up for an appointment
Appalling! Private clinic where the facilities are from the 60s!The waiting time in the emergency room is long and the parking price VERY HIGH!They no longer provide the free card for parking at the emergency exit.Nurses in hospitalization are unfriendly, edgy and arrogant!After 10 days there were saved 2 nurses who treated us kindly!TV € 5 a day !!!WIFI OTHER € 5 a day !!! ??? (in the public ones are free)An afternoon of parking 16 turkeys !!!Cafeteria abusive prices(Coffee only -mini-) € 1.55And I pay a fairly high monthly insurance !!! AMAZING!!!I put a complaint in patient care and so far we have not got any responseWhat if I would come back? !! Not from COÑA!
After 10 minutes they still don't pick up the phone, a disaster ...
VERY DEFICIENT THE APPOINTMENT APPLICATION SERVICE. IT IS IMPOSSIBLE TO REQUEST AN APPOINTMENT BY PHONE AND BY THE TAMPOCO WEB PAGE.I DON'T JUST UNDERSTAND HOW THEY DO NOT TAKE MEASURES TO BE ABLE TO TAKE TELEPHONE IN A REASONABLE TIME
1 star is definitely too much!I would like to share my experience.ATTENTION ABSOLUTE ROCKS !!!!!!!!!!My lady had 40 fevers and we had no choice but to go to a hospital.So the health insurance company told us: "You can go to this, they accept the AOK". Once there, they refused the EUROPEAN HEALTH CARD! I will never accept this again because a hospital in Spain is obliged to accept it due to an agreement between Dtl and Spain.Due to the rejection of the card, the hospital was able to calculate with a reimbursement rate, as with a private patient, and thus € 1,300 was charged for simple treatment!I absolutely cannot recommend this hospital. I do not understand how to just take advantage of other people's suffering !!!!
The worst of mallorca.
Fatal to make an appointment by phone. Nefarious service.
My daughter was entered on 25 December and stole the phone in the room. Very you unashamed have to be.
I want to rate several things:I went to the emergency department and in the end I ended up in an emergency operation, all that service was good and efficient, between 10:50 and 7 in the afternoon I was operated, so far normal and correct, the problem has been on the floor, some nurse It was saved and some auxiliary ... But most very badly, uncontrolled in regard to medication, some told you that you had already taken the antibiotic, others did not remember when it was your turn, he pointed out that in the end I have to take 15 days the antibiotic, no day my sheets changed I was from the lines until Friday, nightgown had to request, confusions of when I was discharged, the doctor told me that not yet and some did not arrive if you leave today ... Surreal the attention of truth and lack of control and little information they had about my case ... I have worked in hospitals, on the floor and every change of shift gives information about treatment patients etc, and afterwards the service of making appointments for a disastrous tlf
1.5 hours ago I called the emergency room to ask what I should do if I had a medication error and had taken something Strong that is not mine ... I have not been allowed to consult a doctor, the telephone operator has told me that he I consulted him and he called me ...I still wait ... So far nothing has happened to me ... And I still don't know if I should take my usual medication or not ...
I went to an Italian dermatologist (I don't remember the name). From the beginning, a rather painful treatment. At the end of the consultation, while asking him for advice, he interrupted me with a fabulous: "Aaaadios" with an exquisite Italian accent for me to leave. My face from Rissotto to pesto was spectacular.
I gave birth there and the treatment is very passive so much for the gynecologist that I treat myself as nurses and others. One and no more
Long wait in a saturated emergency, where I do not see any advantage over social security and also have to pay if or if the parking, which with the amount of time they make you wait for the visit can leave you for almost 10 euros (embarrassing) .In addition, if you leave the car outside the payment area to access the emergency room, an operator appears in the parking lot and places a glass sign on you, takes a picture of the car's license plate and on the sign they threaten to call the police and the crane so that the car is taken and that the photo is kept by the HR for future performances. INCREDIBLE.We are in a paid clinic, where before the service was wonderful.What a pity!
everything is right, wait a lot Good professionals, but slow
🌷🌷🌷Thanks to the medical team of URGENCIES and the PLANT OR for the professional health staff and so human. My mother has been very well attended and the staff has gone out of their way to be in the best possible conditions. 🥰🥰🥰🌺🌺🌺 THANKS FOR YOUR SMILE, GENEROSITY AND PROFESSIONALITY ....🌸🌸🌸Mrs POLITICIANS take care of these professionals who ask little and deserve a lot. 🌺😊👌👌💕💕✌✌✌✌😘😘😘😘
I am very happy with the professionals at Policlinica Miramar. I go to several medical consultations: family doctor, gynecology, dermatology. laboratory and the truth that the treatment has been excellent. What would improve is the possibility of asking for the time online since calling is a little complicated. Sanitas insurance is accepted. recommendable
A star that can not be given any !!!! Disastrous telephone service, you have more chances that you touch the primitive to attend you. And that is private sanity SHAMEFUL !!!!!
Probably one of the worst hospitals in the Balearic Islands. Very poor food. Someone on the staff is saved, but most of them are missing a lot of shooting. Nothing remains of the famous policlinic Miramar where was the best cardiac surgery in the Balearic Islands and Spain.
You have to arm yourself with patience when you call to make an appointment. They take a lot to answer and many times they pass you with another department that does not answer either. I can usually take several days to get an appointment. This happens on a regular basis. Sometime even, I have decided to approach (I do not live far) to get to talk to someone who gives me time. And it is not a question of the attitude of the people they serve, since they are usually polite and kind. It looks more like a lack of personnel and coordination.
Always good and fast attended, very kind and professional thanks for your effort! I will be back
Try asking time by phone, it is impossible !!!
What a bad thing to go with a child to the emergency room at night and be the pediatrics consultations closed lime and canto.Te care a doctor who is not a pediatric specialist and for more high you are prescribed discontinued drugs that you see and wantto find them 😣
THE WAITING IN EMERGENCIES IS VERY LONG AND THE ATTENTION IN THE BÓXER LETS A LOT TO WISH A POLYCHLINIC AS VETERAN AS THIS WOULD HAVE TO PUT REMEDIES AND SOLVE THESE PROBLEMS.
Excellent treatment, professionals at the highest level, and facilities in constant improvement.
It's a disaster!!! I have been more than half an hour to try to ask for time, they do not answer and when they do they pass you to another service that does not answer either.The doctors very good, but the rest a total disaster.PERSONAL FAILURE !!!!!!!!!!!!!!!!!!!!!!!!!!I already get tired, when the same doctor has consultation in another clinic, step to call miramar ....
I have been treated at 9.30 a Sunday. Very good triage, good surgery and at 10.15 am I am out. Very good attention.
You have the operator more edge than there is
even 1 star too much !!!I am TKK insured, had an accident with strain and injury to the foot, there trustfully went to the CRC because there is a cooperation with the KK. The doctor did not even look at the injury, stayed at his desk and said only the foot was still there and did not do anything else. Then I went to a practice (orthopedic surgeon) who then gave me a tetanus syringe immediately and provided the wound, but I had to pay this privately. I reported this incident to the TKK!
Yesterday December 25 I was 3 hours in the emergency room after several tests told me the doctor who could not do more here, the problem I had that I did not lower the fever after 4 days of antibiotics, finally give me appointment for today 26 of December in outpatient consultations with Dr.Valdes and when I went it was closed !!! I go back to the emergency room to ask and they tell me it is a mistake! I can not believe it yesterday I was told that he could not help me and today they deceive me but what hospital is this I live 2 meters from the clinic and I have to go to another since this is VERGONZOSO, now I have to take a car and go to another one in my state.
The cafeteria a disaster. I ask for a TOAST (no sandwich) of ham and cheese and they bring me a sandwich with cheese and cold ham. They tell me the other thing is called a sandwich ... on top of it, abusively expensive.
It is a shame that there is only one doctor to attend nighttime emergencies. there is less and less staff. Parking is expensive and impossible to park nearby. Very disappointing.
He transmits me a lot of confidence !!!I am treated in this center, for a long time by several specialists and I have nothing to say in negative.
A shame. The answering machine that tells you to leave your data to call you later comes out and in 3 times they haven't called me any.
Horrible cleaning ... The lady has come to clean and with the same cloth has cleaned bathroom bed table patient and door 😱
Telephone attention is a disaster.! They leave you waiting and the call is counted.
The wait in the emergency room is excessive.
Since she stopped being POLICLINICA MIRAMAR and happened to be JUANEDA MIRAMAR to lost quality in all areasThe parking was free when you went to hurgenciasThe companion of the hospitalized patient They gave him foodThe patient's food They asked him what he wanted to eatThe hospital had its own kitchen and its cooksThe patient's meal was of qualityEtc etc etcSince the change of name and managementThe parkin you payThe companion has no right to foodThe patient is brought what they wantThey no longer have a kitchen or cooksThe food is brought by a katerinThe food is inedibleThe cleaning shines by its absenceThere is little staff to care for patients
Do not ever come to do a gastroescopy, they'll make you wait ... It's ridiculous the doctor has been exercising for 30 years and gives the hours super stuck at the end ALMOST one more day in the hospital !!!!.I understand the urgency but appointment should not be like that !!!!
Urgency was 6 in the morning until one did not enter habitacuon! The non-professional repsesionistas. Very bad food, just chicken! The beds in very old room, then in an old hospital. The difference with flat palm there is much, much better flat palm, for food, beds in new flat palm in all habitations here only in suit beds asi.
Embarrassment of beds for people admitted.Foam mattresses about 15 cm
I had my son in Miramar and the deal was great. Both the gynecologist who took me and the team of midwives. My husband and I went to the childbirth classes and also to the whole team.Then the treatment in plant was great, they made everything very easy for us.Paritario is newly renovated and the rooms are very prepared and 11 hours we were in labor were very well treated.
Clinica Miramar..for decades the number one in Palma ... today a rip-off of a special kind ... doctors service ... ZERO .... hospital room and care ... ZERO ... food .... ZERO. .. Very very sad....
There was an admirably fast and friendly service with a broken toe Marita Finland❤👌
I'm half an hour waiting for my phone to be picked up, and it seems that no one is, it's a shame that a clinic in theory is still so deficient, I asked that they send me a resonance report by mail, three days ago I can not enter the platform and I call and it says to me that they are going to send me for. Mail and nothing I keep waiting,
Many thanks to the very helpful and nice staff here, I was treated very well and correctly despite language difficulties (on my part). Thanks again from my wife !!!!
5 stars for Lis Sánchez of offices for her professionalism, kindness and patient treatment.
The fourth floor is, sadly, a purgatory for the most destitute elderly.The beds must be the worst in the entire Polyclinic. The cleaning of the rooms and the bathrooms is done punctually and correctly; Not so the changes of pillowcases and sheets, or the arrangement of the beds once the elderly are up.The pain relievers to ease the pain of some degenerative bone diseases are reduced to Ibuprofen, it does not matter if it is not effective: it is what it is.The meals and dinners that they give would make any nutritionist stand up. But of course, the elders do not protest, and if they protest, they are silenced with humiliating or derogatory phrases. I don't know if patients are treated the same in the rest of the building, but on the fourth floor I can affirm that too many times they treat our elders incorrectly (An example that is repeated: for tea there is lime or tea; if they bring tea and ask for lime , the response of some nurse is usually "This is not a hotel: if you want something else, you go and buy it, and if not, don't take it."). Is it normal for the elderly to be given a "hamburger" almost every day (a euphemism for a shoe sole, parched, hard and tasteless, accompanied by a slice of raw onion)? Is it logical to give some "Bolognese macaroni" (which if you have seen the tomato has been in photography, completely "pale" and where the minced meat is conspicuous by its absence)? Or what they ironically call "pizza," which is nothing more than a parched slice of a cold
It is not really possible to make an appointment by phone! More than 6min waiting, and I have not managed to dial the query!
Throughout 20 years I have always come to this hospital for tests, interventions, admissions and others of the whole family. I have never had a problem with calls or with the staff, always attentive and very friendly. In emergencies the waiting time is not very long (obviously this is a very elastic factor). The cafeteria, reopened very recently (it has been under renovation for a few months), perfect. The only thing I can put you in are the rooms that are a bit dated.
Regrettable patient care. They make you wait with excruciating pain for hours because they do not clear themselves up with the medication guidelines themselves. 3 days until requesting voluntary discharge and going to another hospital to be properly attended. Hospital to avoid completely
I had a review, the first after a motorcycle accident and the traumatologist did not deign to check my knee and elbow, of which I was complaining. The pints of the doctor with gold chains left much to be desired ...He told me, come on boy it's nothing, take the discharge. What a pity. Utilities for the win
The attention of Ms. María who answers the switchboard phone is despicable and vulgar. Such attention cannot be tolerated.
The horrible waiting on the phone does not answer or when they pick it up you are left unanswered
Getting an appointment over the phone takes several tries and many minutes of patience. PAINFUL.I see that there are several reviews with the same complaint. Is it not read by anyone from the company?CONGRATULATIONS to the quality or customer service department. If it exists, it must be very good. It doesn't seem like the job is squeezing them.
Good doctors but take a long time to pick up the phone
I have been admitted 2 days with a scheduled intervention, the truth is that the hospital lacks a lot of professionalism, all very very old, very unprofessional assistance from nurses, lack of attention, horrible food
I have always gone, but now that I have to pay for parking in the emergency room, I go to the flat.
Fairly clean Nice staff
My son was rushed by ambulance because he cut two fingers. The care and staff good but the operation was a disaster: Tendon badly sewn with a wire too small, nerve not sewn because supposedly not recoverable as well as the blood network !!!!! All for € 6,400 !!!! the big scamFortunately in France my son was reoperated by a real hand surgeonClinic to avoid!
My husband accompanied me to the emergency room. My pain was so intense that I was in a fetal position in the back seats of the car without being able to move. I had a sciatica attack. I could not walk or sit. They sent a warden with a wheelchair. She just watched without moving as my husband barely got me out of the car. I told her that I couldn't sit with tears in my eyes (I warned her that I suspected she was sciatica). He made an annoyed face, told me to walk. Faced with my impossibility, he decided, annoyed, to bring a stretcher. It was so high that my husband had to help me up again. The warden watching without flinching. It did not help me at any time. He left me in a box on the stretcher without going down to bed. A really humiliating deal, I will never forget it. I will never go back to this hospital.
+++ German version see below +++An absolute rip-off !!!! For just writing a prescription £ 129 !!! The doctor did not even diagnose anything because I brought a clinical report from home. The doctor saw me for 2 minutes and was not even friendly.Better go to a public clinic for example in Inca which has way better staff and no rip-off prices !!!!Absolute tourist rip off !!!!129 € for issuing a recipe !!!!The doctor didn't even have to make a diagnosis or treat it in any other way because I was able to submit a report!Take 2 minutes to write the recipe and collect € 129!Then prefer to go to the public hospital. B. Inca, which has more qualified staff and requires human prices for the treatment !!!
All in all greatThe doctors are trustworthy and the nurses are very nice and courteous. The whole clinic is very clean and professional. I was allowed to stay here as a companion without any problems ... An interpreter was always in the house
Why do you go for any little pain in the emergency room? It seems like it's life and death every time. Of course you have to wait a long time and you also steal the time of the doctors so that they can deal with the real serious cases.Take something against pain, sleep and the day after I will feel better. If not, I can always go first to the social security medical center. Truth?
A doctor is always good if he solves the problem for you, all the times I have gone to the Juaneda Miramar clinic they have always solved it for me, I have had to wait more or I have had to wait less - although almost always very little (you can never control the emergencies that are entering a clinic). The problem of waiting many times is that people go to the emergency room for things that are not emergencies such as ... - A month ago my ankle hurts - that's not an emergency, that's lazy to ask for time to go the specialist and many people collapse emergencies for these reasons and are almost always the ones who complain the most if they have to wait because an ambulance has entered. Any problem I have had has always been solved perfectly, the emergency staff is very friendly.Lately I have been going by some templates that have been put on me and there has been no problem going several times getting comfortable and making a gap in my schedules to be able to adapt them to my feet.The telephone operators do not take long to answer as they do in other clinics. Definitely the Juaneda Miramar clinic is my first option along with the Juaneda Clinic both to go to the emergency room and request an appointment with a specialist or if I have to have surgery, go there to do it.
2 hours in the emergency room with private insurance paying religiously every month and only 1 doctor to attend to any emergency. It's crazy !! 🤤🤤
Today is December 4, 2017 it is 11:58 noon, I say this because it is at the moment when the most ill-mannered, unpleasant person with no intention of carrying out his work who has attended me in long time. It is very sad that when you call with any concern the person who treats you gives you to understand that this call or your questions are bothering him, also to say that the patient care girl who has attended me right after was all courtesy and professionalism.
Left hand doesnt know what the right is doing! Even if you have a good specialist there you are risking your life going there!
Super nice doctors if you don't speak spanish something problematic
Desperate telephone attention. Well nonexistent do not attend !!!! Please put more staff on the phone !!!
Everything went quickly and easily. The hand was quickly sewn - ok, the first stitch was perhaps a little quick, but the local anesthetic worked from the third stitch. :-)
Although the rooms are very very outdated, the treatment staff is wonderful, very human
To request an appointment in external consultations a disaster. Today 11/10/2016I've been waiting on the phone for 26 min and I still don't have the appointment
Too bad it's private
It usually takes time to attend you because there is usually a delay but the worst is to make an appointment by phone ....... you can go days without taking the phone. It is shameful
Personalized attention
I have even waited up to two days for queries to pick up the phone. Is incredible.
Thanks for the service, super good cures
Very bad service, you are held against your will. It borders on rip off insurance.Companions of people with disabilities are forced to be on site 24 hours a day without being cared for. No cafeteria or the like! No possibility of smoking on the premises.Please NEVER go to this hospital, please!
Very slow emergencies, it gives you time to take the ferry to Menorca, eat a quiet ice cream and when you return you still have not been called
Four months ago I was admitted for an illness that more than fifty percent of people cannot count.The doctors, nurses, and other staff gave me unbeatable treatment, and I am very grateful to them.
How is it possible that in a clinic you do not get the phone. ????? Deplorable
If you are used to the treatment received at the Juaneda clinic, do not come here, outdated rooms, unfriendly staff and some unprofessional ..Once and by mistake, the only good thing, they perform analytics on Saturday morning.
Good medical service, pathetic reception and telephone service
Good services Even outside the hospital, such as Podoactiva. Whenever we have gone we have attended on time.
Very good attention. Excellent professional.
Would like to highly recommend this hospital to anyone that is having concerns about health care in Palma. During my parents holidays unfortunately my father from the UK had a heart attack in Spain. He was treated with a quadruple by pass in policlinica by two very professional very friendly and extremely skilled surgeons. I could not fault the care my father was given and even though there was a language barrier they accommodated to his needs, and families needs. All of the nurses and doctors were always ready to help and responded very quickly. I could not fault this hospital at all and could not thank them enough.
I haven't had any treatment there, I just asked for some surgery information I was interested in and they treated me a bit rudely, specially at the main reception.
On Friday 8-4-16, I took my son to the emergency room for a fall while practicing federated sports with his OBLIGATORY medical insurance (Balearic forecast) ... with several bruises and wounds including one in the head, in which They put stitches, knees, hands and shoulder ...The luck was that he was wearing shorts and his knee wounds healed, because of the shoulder, which he complained a lot, he had X-rays (technical) and examination (doctor) without deigning to take off his shirt and I assure him that he complained enough ... we left there with a report to make an appointment for the priests, and for the doctor to remove the stitches, with normal x-rays ... when we got home, my shoulder was full of bleeding wounds and uncured because they didn't have the professionalism of worrying in the least and look where it hurts ... today I call and it turns out that with this great compulsory insurance the only doctor who can attend my son works in the mornings, just like me and just like my son who is studying Secondary school and this week has exams ... I tell you that we can not go and tell me to call the insurance, they can not give me another doctor ... Of course I will call !!!, I had previously had several bad experiences in this hospital for what I had not been for many years, but I see that we are still the same
Excellent attention, fast and attentive.Very professional I hope not to return, but if a problem arises, I will return here.
I went to the emergency department of the Miramar Polyclinic after a fall and had an annoying shoulder pain. After talking to the traumatologist they send me to lightning and I return to the doctor, who after explaining that it hurt, he answered me .. Put on a sling! I left the clinic just as I entered but with an appointment for a resonance the following week. I could not go to the appointment for work reasons and returned to the emergency room, where exactly the same situation is repeated. I complained to the traumatologist, saying that it seems incredible that they don't give me anything for the pain and that they don't put me a sling. The treatment after my complaint was the worst, and above it was altered saying that if I am not satisfied that I complain about my insurance. I do not know what they can charge my insurance for an urgent visit (insurance is not cheap), but of course, for the attention and professional service they give you it is not worth it. I wonder .. if one arrives with a fracture or cuts, the answer would be ... put on a bandage ???? I hope I no longer have an emergency, but in the case something happens to me the last site will be the famous private clinic Miramar,
Really fast emergency service with real-time information in your app.Regarding the rooms I only know maternity area. The standard room maybe a bit small and not as modern as in other clinics. But an exquisite and very professional staff treatment. At all times worried.Highly recommended.
Very good professionals
Poorly managed After having recently made several formal complaints about the poor attention, his response has been to put the emergency parking lot this week. Unpresentable!
Good hospital especially the rehabilitation section, they have very friendly staff. The only thing to stand out negatively is the waiting, especially in the emergency room.
Shame. Let them wait more than an hour and a half for one to be treated, thankfully the time one has it beforehand but you have to bring a tent and a sleeping bag.
After 13 days admitted, I can say that I am very satisfied with all its professionals highlighting their professionalism and sympathy.
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Risk-Free Facility Services Available at Policlinica Miramar
Airport pickup 
Family accommodation 
Free Wifi 
Interpreter services 
Laundry 
Medical records transfer 
Mobility accessible rooms 
Online doctor consultation 
Parking available 
Pharmacy 
Phone in the room 
Private rooms for patients available 
Rehabilitation 
Special dietary requests accepted 
Translation services 
TV in the room Available Procedures at Policlinica Miramar
Dentistry (34 procedures)
Gynecology (3 procedures)
Ophthalmology (5 procedures)
Oncology (3 procedures)
Orthopedics (3 procedures)
Ear, Nose and Throat (ENT) (1 procedures)
Urology (2 procedures)
Dermatology (1 procedures)
Gastroenterology (1 procedures)
Neurosurgery (1 procedures)
Pediatrics (1 procedures)
Laboratory Medicine (1 procedures)
Allergology (1 procedures)
Plastic and Cosmetic Surgery (6 procedures)
Hair Restoration (3 procedures)
Nephrology (1 procedures)
Cardiology (6 procedures)
General Medicine (3 procedures)
Reproductive Medicine (2 procedures)
Bariatric Surgery (1 procedures)
Dentistry Packages (1 procedures)
Doctors at Policlinica Miramar
Dr. Jose Ignacio S
Cardiology
Dr. Herm
Oncology
Dr. Guillem Coll
Orthopedics
Dr. Xavier Cladera
Orthopedics
Dr. Luis Carro
Orthopedics
Dr. Francesc Mestre
Dr. Francisco Martinez
Urology
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