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I've been to several hospitals in Hanoi over the years, but visited Thu Cuc Hospital for the first time this month. You're given a translator as soon as you arrive and they help every step of the way, so it's really easy to communicate with the staff as well as understanding the recommendations and treatments prescribed. The hospital seems to be run quite efficiently, and everything was "western standard" clean. I saw both a Cuban doctor and a Vietnamese doctor; both did the appropriate exams and tests, and prescribed the recommended treatments (I'm a nurse and I actually do check this stuff before I blindly follow what I'm told by medical staff - something I've especially learned to do here in Vietnam). It seemed to be quite well-equipped, too. So, I'm impressed! Prices are less than in many of the private hospitals and I felt that I was treated very well. I'd definitely return to this hospital when the need for medical care arises again.
This hospital just wants to get as much money as possible from the patient. I had arthritis, but I was forced to get a lot of tests related to blood and heart. After all, only one finger ultrasound test (where I have pain) is valuable. All other tests are considered to be no problem and I have to pay for all these tests.
Great service and friendly doctors. They have fresh water for everyone to drink and handwashing gel.
Excellent customer service. Appreciate them providing a translator. All staff friendly.
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