Bumrungrad International Hospital in Bangkok, Thailand

Nice the people is like many many share

Making appointment but I need to wait couple hours . Hope to fix this problem, we wish to get what we pay .

Unprofessional nurse. Make an injection for my boy but put the plaster in the wrong position. How come!! Really disappointed!!

Thanks to excellent gynae Dr. Kanoknat , labor ward team, Dr. oradee , pediatrician and nursery team, awesome care with utmost priority , best service and recovery with lots of guidance and gifts too � thanks again

Bumrungrad's new policy seems to be to ugnore the patient, make them suffer, and refuse service. As a patient of this hospital for 18 years I am truly ashamed the poor quality.

I am using this hospital since 2012 for my Oguk medical check up services however recently i am feeling like being unequally treated from their staffs. The particular Doctor was very good and friendly is the reason i kbut the services from their staff went straight downhill compare to 2years ago. Might as well considering other OGUK certified facility in the future.

Really worst service � morning 6am arrived to hospital 6am blood test and after that the doctor booking got 10:15am and didn’t call on time and why late peoples call and check first ? And let us wait till 12:30pm, that I complained at reception if not think that let me wait till evening. ! ���

It would be good to arrange the appointment time to be good in place. It took more than one and half hour to wait than the appointed time. And, I faced it for two out of three time.

Excuse me ,I just want to know , if the price is acceptable or not ? Compare to another hospital in bangkok ? Or other good hospital in thailand !

Have appointment with the hospital at 15.30 to meet the doctor. Waiting for about 1hr after the appointment time. Saw the doctor came in around 16.00. Currently 16.30 haven't meet the doctor yet. Poor appointment management. Was expecting more from hospital professionalism. The event occur at floor 17th counter C kid section.

Unsurpassable attention in ever way! I have been coming to this hospital for many year for my medical checkups! And I can only say that it just gets better all the time. Thank you to all the Doctors and Nurses for you incredible care and kindness.

This page is the spotting for health if all translate to Myanmar.

It so good

Perfect service and amazing environment and overall i give Bumrungrad 9 out of 10!

Very poor management, the electricity shutdown at night over one and half hours , how come the hospital don't have the support emergency electric , our kids have to stay at the Deluxe Room with no light no air condition and listen noisy sound from the outside counter for what!!! charge same price , this is what we got....service become worst and worst day by day ,,,,, been using this hospital and got feeling .,it's time to move to other one we use to compared and those are much better ,

This hospital fixed my leg and hip muscle after two years of pain and suffering, thy have the best orthopedic doctors I’ve ever seen, thank you all for the great job and hospitality.

My wife and me has been to BRH for our annual health check for several years and we satisfied of our services and competence of doctors and all staffs we have met. Will go for next check this Dec2017����

Two e-mail inquires (never answered) and two phone calls didn't help me to got the proper appointment. Extremely bad customer experience.

I can not recommend Bumrungrad Hospital for check-up. Very expensive and like a factory. Nobody has even little interest on you as a person, they just scan the barcode they put on your wrist. A poor but very pricy experience. And if you dare to complain afterwards by email, you are just ignored.

There must be something wrong with your information and linkage system. Have staff been properly trained to use it. The same problem has occurred too consistently and across the board from the call center, nurse registration desk and x-ray unit. Different counters not up-to-date with the development of the patients. Some have made assumptions of what the diagnosis might have been judging from what the patient is set to undergo!!! Distressing!!!

I really like the professionalism of the doctors.. The environment is very beautiful and clean, the staff is very polite and very cordial with a smile. Moreover, I loved the cafeteria here such as Starbucks (my favourite) 😍 Everything is top-notch here! I would definitely recommend this hospital 😊

My Endoscopic eyes ducts surgery went very well. Impressed with Dr. Nuttavut and all the great services at Bumrungrad hospital, they worked very professionally.

Waiting for the doctor for 2 hr ���

Doctors are great but service has gone down drastically in last 2-3 years. One has to wait for at least 30 min for doctor, even if one has an appointment. Also, the billing time ranges between 30-1.30 minutes. Today only I spent around 55 waiting for paying the bill. The service standards have started compelling to look out for other options. Quality of doctors is the only saving grace. 0star for service.

I take back all the praise I had for this place, just another Thai hospital that think it's acceptable to be make you wait 2 hours to see a doctor when you have booked an appointment well in advance

Many times there and always met great doctor with great explanation about my sickness and suggestion about how to prevent those diseases. Good service and good treat.

Raise a glass ;-) These guys further and beyond what it necessary.

Very bad, visit one doctor spent one day! Nurse station so much weak 😡

My daughter had an appointment with an ENT Doctor, he cheked my daughter's nose and charged me for his equipment additional to his fees. Doctor fee is only 1000 bath but finally they charged me 7700 bath which includes nursing charge. No nurse was involved with procedures, I saw only one helper in doctor's cabin. They charged 4000 bath for medicine and forcing me to take medicine from them. I was asking for prescription but they were sending me one desk to another, and disagreed to give prescription since I did not take medicine from them. After several harassment I went to doctor again and took a photocopy of his hand written perescription. Be carefull about the hidden costs. They are just monkey sucker.

I was confined there for a month last June,the doctors, nurses and all the staff were really nice anf very friendly,i was very impressed. I will recommend it.

Excellent Medical Care and efficient, especially if you have been before as they assign a Patient number and you are in the system.

The best of the best service hospital. Great team work good environment.

1.5 hours to see a doctor. And still waiting. I wonder if this the most professional hospital in bangkok? Or its just a rum

Excellent!! It comes at a price. I like the professionalism of the doctors , the kindness of the nurses and counter assistants.

If you can travel here you won't be disappointed! Great facility, clean and modern, fantastic staff, wonderful doctors, all very efficient and professional at a reasonable price. Bumrungrad literally saved my life 2 years ago when they diagnosed a small kidney tumor that turned out to be stage 1 cancer. I had surgery in the states, because of insurance, but was ready to there in Bangkok. I come back every year for my cancer check, and combine a vacation too. The country, city and people are vibrant, friendly and welcoming....

I have used this hospital since 1996 and have always received very good treatment especially when I was rushed in for an emergency operation. Doctors speak good Engish and nurses very helpful.i would not use any other hospital in Asia

Though expensive for asian people, in case of service no doubt they are best in asia.

This was our first visit to this hospital for my wife's treatment and back in mind i was in an impression the costing would be higher if the surgery is indicated. Few doctors at my country told my wife the surgery is needed and few not. However, when we met the doctor, i was very surprised to hear their views and their treatment was to the point. As a result major surgery was not required. During the treatment something revealed that was not identified by my country doctor which could have lead to a major problem down the line. Instantly, that doctor went for the medicine and cured that thing....... In conclusion, they are perfect and the best hospital with their expert treatment & opinions. Regarding, behavior i am speechless..... My wife enjoyed her treatment all the way......😊

Waited for an hour to get a simple medical checkup, wanted to go to my appointment at another department while waiting but staff threatened that doctor might be out for lunch when I'm back. Missed my other appointment as a result

Communication is the key for me. This is critical when my health is involved. Thai translators are not good. So professionals that can speak well and discuss my health and options are important.

Completely professional services. Nothing close to this back in the states.

Cash machine!! You'll be lucky if the doctor spend more than 3 minutes with you. Decided to leave the place after being ask to sign a consent form stating that I had been informed of potential side effects and risk for a procedure I had to undergo, when I did not received any information, it's difficult for a doctor that find a diagnostic prescribe a treatment and explain the potential risk in 3 minutes. Do not go to Dr Supanee Sugkraroek

This hospital is one of the best in Asia and has a consistent focus on delivering high quality healthcare. I come here since 2002, and have been satisfied with the services. That said, prices are high both for treatments, medications and extras.

So nice and doctors are perfect and explain well .

Our family was seeing the doctors here for over 10 years now and we enjoyed here but this time.... rude! I dun wanna go in deltails yet but I'm going to report it to the admins soon!

The doctor is professional.The hospital is clean.My mother was been operated in 2011& was followed up until now. Napa lounge is ok.

The hospital is better, clean & full of professional guys who are eagerly waiting to serve better.

Hospitality is very excellent And Cleaning is also very good

I am very happy in Bumrungrand International Hospital. The doctor is professional and the hospital is clean . Everything good , but one thing is so disappointed me so bad. Today am went to the hospital after check up went to paid the bill at the cashier the cashier attitude so bad was shouting at me.and doing a die face . I am just go to paid the money to you not asking you for some thing free should not do that to me . I was at 20 floor cashier counter number 5.

Best Service!! Professional Doctor!! World Class Treatment!! Patiently Nurse Care!!

Save my mother life 13 year and my mother happy to go and see doctor

The doctor is professional and the hospital is clean . Everything good , but one thing is so disappointed me so bad. Today am went to the hospital after check up went to paid the bill at the cashier the cashier attitude so bad was shouting at me.and doing a die face . I am just go to paid the money to you not asking you for some thing free should not do that to me . I was at 20 floor cashier counter number 4.

During my treatment & operation I felt that everything is very good about this hospital..doctor, nurse n all other stuffs took good care of me.

You have an appointment, drive 44k, spend 2 hours in traffic and turn up on time for your appointment ... doctors goes for lunch...

100% of the staff was courteous and respectful, efficient service, cost-effective

Nursing service is very poor. Doctor is not good and not give good information about diagnose to the patient. My surgery is unsuccessful.

First time in all my visits I felt disappointed. I was trying to explain to the doctor about some changes in My Body & she argued with me. About My Body! I felt like she didn't really listen to me at all. Usually such an excellent, pleasant experience.

This is a horrible hospital, the hospital defraud my money, after contact the hospital they have a refund, but I can not believe that five-star hospital will have this error, Thai people tell me, this is inertia to deceive foreigners, anyway I must to tell all foreigners to read your receipt carefully

world class treatment.diagnosis is very much particular.if have the capacity should go for treatment. I am satisfied. have visited more than ten times for treatment of my son and wife.if surgery is not needed price is reasonable.but hospital medicine are expensive to some extend.be good.

I came here for the second time with my wife. Doctor was outstanding in explaining us. To my surprise no medicine was prescribed, only advising sleep and exercise. Great hospitality in every places I went. A fantastic hospital indeed. Dr Wancheram is a fine doctor.

My worst and most expensive experience in the Bangkok hospital ��� I had to replace regular dental filling 4 theeth: 1. On my first appointment everything was so slow.. I had to wait for the doctor , after what they told me that my time expired and need to come tomorrow for treatment. BUT this visit SUPPOSED TO BE PAID! 2. Second time regular filling procedure lasted 2,5 had still haven't finished. Doctor didn't fix my new filling properly, so I could eat normally all day. 3. PRICE POLICY - TERRIBLE!! Charge as much as possible!!! On my example: Filling material for 1st TEETH - 1st SIDE Filling material for 1st TEETH - 2nd SIDE Filling material for 1st TEETH - 3rd SIDE Filling material for 1st TEETH - 4th SIDE It's only 1 tooth!! Calculate it 4 times!! And doctor work the same: For tooth charge 4 sides × 4 times ��� I cluding doctor's irritation on me, when I tried to help her fix my filling comfortable. It's like charge % in % ??!! The hospital doesn't patient oriented at all. I'm very disappointed and do not recommend to anybody to go there ��� PS: if there is any medical observing department, I'll complain to them.

Pleasant I admire my doctor's professional, thorough , review of my records and makes sure I have the proper medication...just a suggestion for the nursing staff to follow up with the other needed immunization with attention to speed. We wait for more tha 5 hours and we still wait for another 39 mins! Hungry!

The health check up has gone down hill. They overbook and what is supposed to be 3-4 hours ends up taking 5-6 hours. It's kind of a check up mill. They also allow people to bring their whole families into the inner part of the clinic. I had to stand in a hallway waiting for tests because children were sitting in in all the chairs (why wouldn't they just stay in the waiting area?) The hospital looks good but their health check up is chaos.

This hospital is one of the best in Asia and has a consistent focus on delivering high quality healthcare. I come here since 1997 and have been satisfied with the services. That said, prices are high both for treatments, medications and extras.

I have been treated well and everyone there is caring and helful. I like it.

The doctor is very nice. All staff are friendly and helpful.

Good networking and well organized hospital. Doctors and nurses have smile face and very patient to the patients compare to the the doctors and nurses in my country,Myanmar. That is why most of effortable patients take treatment in Bamrungrad hospital.

Outstanding hospital in every way ... just freezing for some reason!?!? Not comfortable and always having to get a blanket in the waiting rooms. Staff are amazing and not having to wait too long for any department is terrific. Very efficient!

I didn't realise this was a hospital. I checked in for 2 weeks and thought the room service was just being friendly and thorough! Turns out room service was a doctor??? Who would have known?

I have been regular check up since last 3 years and Feel like still keep maintain their service except language weakness ❗️

I' m a patient of this hospital for more than 20 years. The doctor & nurses have served me very well. This is the best hospital with modernized facilities...

Poor service

The best hospital I have ever seen.There staff nurses always smiling and delicate.Best wish for Bumrungrad hospital.

I am a regular visitor at Bumrungrad Hospital and I don't see why not. This is the best hospital the money could buy in Thailand, or perhaps in several countries around here. I undergone ACL reconstruction and had to stay at hospital for 2 nights. I had nothing to complain. They are the most consistent medical services in town. You have to go several hospitals to see what I mean. I hate to be at hospitals, but this one is the place I would rather choose!

Didnt expect such a long wait to get to see the doctor and to wait for other utilities e.g ultrasound room!

It is very good for treatment but very expensive.

I have been a regular service user here for for more than ten years. The physicians are knowledgeable, caring, and informative. The staff are helpful and friendly. When it comes to health of myself and my family, this is the place of our choice with trust.

this is my second time in the hospital. The service is comparison to Last is Terrible. They are struggling with English they do not get what you ask for, the Food is appoiling. i m allergic and every single meal they keep on sending me food I cannot have .. yesterday i order a plain tenderloin that arrived cold and dry and not fresh at all. how can you serve off food to patients ?? so i keep on starving every day .. for the money you pay a min is to provide decent, fresh genuine food and care everyday

To put it in a few words only: The best hospital in Bangkok. Well trained , extremely attentative doctors and nurses, perfect organization in a styled ambiance. Not cheap but definitely worth the money.

Bumrungrad hospital is better than Japanese hospital.

Hi Mingalarpar. Be healthy all The best hospital . Thank you for all.

I come here from Manila for all my medical check up and any medical procedure. Very organized, efficient and modern. Well recommended.

Excellent, absolutely brilliant place better that our crumbling NHS service in the UK unfortunately

Medical people should learn customer service behaviour from this hospital either doctor or stuff much appreciated, I am alkways getting my doctor feedback by mail that's really service thanx

The best hospital I have ever been to. The quickness of the employees and results was impeccable. All employees constantly had a smile on their face no matter what time you were there. Over all a fantastic hospital!

Extremely awesome doctors .nurses.staff.It's one of the most clean and higeneic hospital.

Absolutely first class care. The doctors are excellent and the nursing is top-flight.

Very long queue with good service but expensive , In patients is very good , explain disease very well to let patients understand in simple word

It's a great behavior with all staff and doctors during on my full body check up on yesterday. Thanks a lot. ...

ឡាយ គីម ឡាំង /ទីកន្លែងសព្វថ្ងៃសៀមរាប Bumrungrad is good service for good sick people around the world too specially is Cambodian people too have.becouse yesterday I'm two brother one sister go to visit my rilaive is e i see is good service too .from kimlang from Cambodia 赖金兰

To put it in a few words only: The best hospital in Bangkok. Well trained , extremely attentative doctors and nurses, perfect organization in a styled ambiance. Not cheap but definitely worth the money.

I jst been so happy to have service from this hospital

Not better than Bangkok hospital....Doctors are too hurry and poor mentality

I have visited Bumrungrad Hospital 3 times within two months for my health care. I always get appointments extremely fast. The staff are very kind,friendly& hospitable,the doctors are very knowledgeable & well- experienced. Now my health improved within the few months. I' m very grateful to the doctors & the staff.

To put it in a few words only: The best hospital in Bangkok. Well trained , extremely attentative doctors and nurses, perfect organization in a styled ambiance. Not cheap but definitely worth the money.

First time for this hospital , i really thanks for all staff to take care my girlfriend.

This is a well run organization. The staff is courteous and they take care of you. I wish the hospitals in the United States we're run this well.

Thanks par, Bumrungrad International hospital. Love you,so much.Be carefully.. ..������

Exceptional, efficient, so kind doctors, nurses, staff. It should be a source of inspiration for many hospitals in the world.

Great service for the offshore Medical i turned up early by 1 hour and they they still managed to see me straight away .

Bumrungrad it's best hospital and all the doctors it's very good

Great service and treatment.i am really thank you all.

Just checked out of Bumrungrad hospital yesterday with our newborn son. I can't thank enough all the staff who helped transform a terrifying leap into the unknown into a magical experience. Huge thanks to Ajarn Somsri who delivered the baby and followed us the whole time, and a great shout out to the whole nursing team on 6th floor, they are true wizards in the art of infant care, and their dedication knows no limits. We will be missing them sorely over the next few weeks.

I love this Hospital! Highly qualified, experienced and professional staff make the experience a pleasant one from beginning to end. Their health screening check is the best! A once-over for the whole body. I trust these guys with everything. Thank you for everything!

I had to visit different specialists for me and for my wife. Really like the way doctors treat the patients. Like the clean and hygienic look of the place. Some of the nurses go above and beyond their responsibilities to help the patients in case of the diagnosis, my experience in the MRI section was such. Sudden feeling of claustrophobia in the MRI machine had been overcome with their help. I'm grateful to the MRI section for that.

Perfect hospital ! Doctors are very polite and kind person 😇

I have visited Bumrungrad years for general health care and check ups. I always get appointments extremly fast. The staff are very friendly, the Doctors are very knowledgeable, the equipment is state of the art. Prices are very reasonable compared to USA. The hospital is spotless, it is constantly being buffed and swept by an army of cleaners! The food courts are incredible, all types of food and made fresh. I had 3 consults with Doctors and saw a Dentist all in one morning. Lots of details make this place good, free juice and water set out all over the place for anyone. Even the security and traffic guards click their heels and salute as one goes by. The medical care is excellent, The care was outstanding. The bill was extremely reasonable. One feels really cared for and noticed there.

They are good service.

Always great care here!!! Sometimes I think the Doctors are overly concerned but it makes me feel safe and at ease that they care.

Great, experienced staff. Obviously it is a bit more pricey but worth the extra money you put out. I had complete confidence that every member of the team knew what it was they were supposed to be doing.

It's not Hospital, it's a Wellness Parlor, happy � to be here.

Excellent service and very responsive to needs. Good value for money.

Our couple is full satisfied with all the medical cares and related services getting from Bumrungrad. You always try to improve your services for diversities of patients from different parts of the world. It is actually a world of cares. Keep it up with your great jobs and thank you all.

awesome hospital serving with international standard, in the heart of Bangkok

I would like a review on the plastic surgeon Dr Nond Rojvachiranonda regarding the face lift pleas. Traveling with my friend from Australia soon

Very efficient service, staff and doctors are very professional

WTF hospital.I had shown with allergy test at this hosptial for first time,they didnt tell me no audio recording. When they deny me at the doctor room i deleted it...after deleting they talked me like a suspect person...Never come again bye bye......

I like the service of Bumrungrad,Fast service and very standard quality my family always come to Bumrungrad for the best in everything!!!

Excellent service and fantastic staff, paying utmost attention to their patients. Thank you for everything!

Quick service with the nice hospitality from the staff but this comes with the premium price as well

Love the service everyone is very nice and polite new technology equipment compared to other hospital in thailand lovely and kind 👍🏻👍🏻👍🏻 👍🏻👍🏻 My favorite hospital.

I realy pleased with their treatment and excellent service.

My husband and I came to Bumrungrad every year since 2008 and take the medical check up. My hubby has diabetes and follow up every 6 months. I am satisfied about your Fair price and excellent hospitality. Thanks a lot.

Last three year I had prostage cancer. I came Bumrungrad and cured my cancer. Now I am fine. Thanks all doctors from this hospital Especially Oncologist Dr Apichart Panichevaluk.

Excellent highly recommend to anyone who is sick they will sort you out

Made an advance appointment to do an overall checkup, when I got to Bangkok from Vietnam, transportation service was ready for me to take me to my hotel. I've been trusting Bum for 10 years now. My whole family goes to Bum every once in awhile. Great service, great attitude, despite where I am, I always try to make time for Bumrungrad. 👍👍

Excellent service and feel very comfortable ♥♥♥

It's probably the best private hospital in Thailand. The staff is attentive. The interior is luxurious and makes you feel more relaxed. The service quality is excellent. The only downside is the price, which is also on a very high side.

I've had 2 surgeries at Bumrungrad plus annual check ups. While surgery is seldom pleasent, they are excellent in both their facilities and care.

Absolutely amazing facility. I've used them on several different issues both in-patient and out-patient. Incredible care, fantastic Doctors, nurses and all staff involved. Luxurious rooms, great food.

Been to Bumrungrad Hospital since my first kid was born. Their Doctors, nurses have never let me down. Superb service quality.. Keep it up!!

excellent service.everything is so systematic. happy with the pediatrics.

10000 thb for just a plaster and xray on wrist for scaphoid fracture. Worst hospital ever. Thriving to loot patients

I realy pleased with their treatment and service.

Always top notch service! Excellent doctors and nurses!

Thank you Bumrungrad, Thay are very good for support me.

I went to see the evening clinic..took me almost 3 hrs to see the doctor. The air con in the waiting room was freezing for patient and the experience was so bad. I normally go to Samitivat Hp. Charge me 4,900THB for normal Flu. This was my first time in 5 yrd and i will not go back unless i dont have a choice

Having worked with many hospitals throughout South East Asia, I have no reservations in recommending Bumrungrad. The facilities, staff, experience and levels of service are all outstanding.

I have used Bumrungrad for my yearly checkups. This year I had surgery and had to stay in the hospital for a week. It was clean. The staff is kind and the food was good. If you have to go to the hospital, go to Bumrungrad.

Mixed feeling between services. The first one, MRI, excellent. They took care of me immediately. Then waited 3,5 hours to have the results. On time at the appointment with my doctor, I had to wait nearly 1 hour more coz he was late. Then, the doctor wanted an additional X-Ray. He saw I was tired of the waiting, he said "just 5 minutes and you come back here". The X-Ray took 5 minutes but he doctor took another patient meanwhile and had to wait another 30 minutes !!! 6,5 hours at the hospital !!!!!

Excellent service and fantastic staff, paying utmost attention to their patients. Thank you for everything!

Being at Bumrungrad Hospital is like finding the inner peace that someone truly deserves during the moment of fear and anxiety....from the arrival experience to diagnosis, treatment and follow up medication suggestion; everything seems to stand for extraordinary care and service excellence.

Some thing you will not fined like that in any ware in the world

but its more and more expensive: for my son, sick with gastroenteritis, and 1 night stay, in a room for 2 : 32000 bahts ! incredible ! 1 year ago, same sickness, 1 night, only half price !

Amazing hospital. I have came hare for my parents. I have a great service from all the nurses and doctors. I think for better treatment you all can try this world class Hospital. But little bit expensive.

Doctor took barely a look at injuries. Gave overpriced medical supplies with no instructions as to how to use it. No instructions on prevention of further injury. This hospital is a money hungry business rather than a place that cares for its patients

Charged me 9409 baht for one wisdom teeth removal. Gave me low grade pill which caused my skin allergies. Dentist was cold and unconcerned, turning his back on me as soon as surgery was done. No one inform me of additional costs before removing my teeth. Also, for that expensive cost, did not give me an instructional manual in paper to tell me what to do after the surgery, but want me to remember everything, while my mouth was aching. If this was a hospital for only rich expats, then they should have told me politely to go away and not rip me off.

Operator Not Speaking English At all I Am From Newyork I Am Await More than1Month To Get Some Operator to speaks English

Disappointed service compared to paid service fee.

Khali takar khela.ekta kore test r taka solid theke gas a convert hote thake. R medicine er dam to bad e dilam. Baki sobi thik ache. So jar takar cinta nai they are welcome.

Excellent service. Went there at 3am and had to be tested for Flu. In the morning the nurse called and told me I was overcharged and they would return the money to me. Had they not told me, I would never know. This is INTEGRITY !!

Being at Bumrungrad Hospital is like finding the inner peace that someone truly deserves during the moment of fear and anxiety....from the arrival experience to diagnosis, treatment and follow up medication suggestion; everything seems to stand for extraordinary care and service excellence.

They work with the latest technology, both doctors and stuffs are so professional... Let me say frankly, it was fabulous �

The best hospital in Thailand! My second home ����

Hello everyone . I pray you all are well. I'm hoping to find anyone that can give me information , on the Neuro Rehabilitatiin services at this hospital . Also, the approximate cost. I know this type of treatment is individualized. However, if I could get a ball park. The person in need of care would have to travel from the USA. Just not finding too much information on this service. Any information would be greatly appreciated . Also, your experience and if you'd return. Thank You * I couldn't post without adding a Star rating.

Why did you give the new patient a near-expired drug?

I like this hospital service. Is good any problem any people there very fast. We are not waiting for doctor long time. Thank you!

Thank you Bumrungrad Found my tumor removed it and got the bad news about cancer quicky 7 Weeks radiation Now Cancer free

Very good hospital, our son was born here and now goes back for check ups and jab? Quick and efficient

Ever wonder why the are top 10 in the world? Try it! I come here for all my major medical needs. Very efficient, knowledgeable and reliable. I spend one week here for testing, that same test would take me a year in USA. Seeing different specialists in same day. They are so accommodating to my schedule. Thank � for creating such an awesome MED CARE!

Despite the atmosphere being a 5 star "hotel", the service was very slow and inefficient. One staff would say one thing while the other staff would say another. There was usually periods where we were left lost and had to ask the staff which room to go next. The welcome center was very pleasant but the staff at the clinic were not very welcoming.

Have a nice hospital to care people just to say the excellent.

Every year I come with my family for check up .I'm satisfied with their service & doctor 's treatment.

Awesome Place,Awesome services,Awesome staffs, Awesome experience,Awesome food and Nice View❤️

Visiting a number of times, majority at night, the flaw to overall services is usually patient finance dept. Given an example, my visit was at 10pm and covered by an insurance company. At the end of diagnosis, I had asked the doctor whether this was under ER or OPD. The doctor said it was ER. Upon discharging, I was told to pay the surcharge. To my surprise, my ER coverage would have been much higher than only a blood test, a pack of pills, and other premium price tags of clinical services. I had then asked for the sake of being curious and was arrogantly told that this was OPD. As soon as i stated that the doctor had referred the other way around, the agent was quite upset on me and only said twice that the doctor did not know about this. Actually, I had a pior understanding that ER was supposed to be for accidents not for general illness like OPD. But i asked the doctor just for my knowledge. And i easily admitted the fact as soon as the agent told me. Going to the point, it was not about under ER or OPD at all because I had left paying the excess of a few hundred bahts. What went wrong was the way the agent responded to me with his unprofessional tone of voice, language, no eye contact, and claimed this cause of misunderstanding toward the doctor without attempting to make a simple apology. It seemed like he did not bother himself to care for the overall experince of the patient, only ensured to complete his duty. However, this shall not reflect the professionalism of other service aspects in this hospital. But since this repeated to me quite a few times, I would then like to raise the point for your improvements.

Very very good hospital with a good number of experienced doctors and nurses who are ready to listen to your problems and give solution.

Excellance service! Well organize & very well planned for everything. Right treatment for patients. Really appreciate by getting very much worthable treatement.

Amazing almost 5 stars "hotel" hospital. I dont have to wait very long for my appoitment and my test too. I have a great service from all the nurses and Dr Vatana did a great job removing my gallbladder by laparoscopic ( I have plenty of gallstones). And he was very clear and helpful too. The room is amazing (single room), they even provide skin care products with their hospital label on! I was really impressed! It would be perfect if they have more tv channels and better food from the restaurants.

This is call how to handle patient. I loved the place and behaviour of the doctors and nurses of the Hospital.

This is my 3rd surgery (spine, prostate and knee) and they have all been perfect. I go to Bumrungrad for most of my medical treatments and check ups. Being an expat in Asia I could go anywhere; but they are the the best I have experienced. Bumrungrad Hospital is professional, organized and a quality organization in my opinion.

I spent time 3 hours for waiting. Doctors is so good. But, too many patients are arranged for each day.

My family love Dr.watcharapong. 13 years ago he and Dr.chanwit's team safe my life.

I have been to Bumrungrad 5-6 times, and I hate to say that every time I have been disappointed. When I moved to SE Asia I was told repeatedly that Bumrungrad is one of the best hospitals in the world. Therefore, I was expecting something like the Mayo Clinic in the United States. I was expecting cutting edge doctors that were up to date on the most recent procedures and medical research. I unfortunately visited doctors that offered nothing new or cutting edge. They just gave... ดูเพิ่มเติม

Two weeks ago my mother admit in hospital and have an kidney operation.i'm very happy for every service they provide for my mom before and after operation.special thanks for Dr. Viroj and all the nurses.

On July 31, 2016, I had undergone a big surgery here and everything went perfectly fast & efficient. Attentive nurses & wonderful accommodation made my stay quite comfortable. The doctors have been kind & experienced since my first visit here more than 10 years ago until today. Thank you!

always nice and warm welcome with comfortable space.

Excellent medical care but atrocious administration. My appointment was booked for 2pm, wasn't seen until 3:30pm. Never advised by staff about delay. Didn't leave till 5:00pm due to further delays at the cashier and pharmacy. Farcical service, disinterested administration, incompetent time management, non-existent communication. You're better off going to literally any other hospital.

My father fell very ill in Thailand, and was unfortunate enough to have been "treated" at Bumrungrad. This treatment involved keeping him alive by machine for 11 weeks when there was never any hope of him getting better, but while the insurance were prepared to pay, that's what they done. I was at his bedside most of the time, not once did they tell me there was no prospect of him recovering. Finally, after 11 weeks he was packaged up and bundled onto an air ambulance and sent back to Scotland, purportedly to recover. He passed away the next day. And the medical professionals here were horrified that he had been kept artificially alive for so long, to get so ill, and now we can get no answers from Bumrungrad to our questions, or from the UK insurers, they all know what's happened here and won't talk about it. Be very careful if you choose to go here. We didn't have the choice.

Poor services, Thai residence was treated badly. Expat and foreigner are their first priority.

For charging the price of a top private hospital, I found it totally unacceptable that Doctor don't event show up to work on time. I have an appointment at 8.30am. Almost half an hour later the doctor is apparently "on the way" to the hospital. It just show how poor the management manage their team of doctors and also how unprofessional of the Doctor they employed. Total disappointment. For business people or people who value their time, look elsewhere. There are so many other good private hospital in Bangkok.

This hospital killed my dad. They did a complete wrong treatment. When his condition was deteriorating they did nothing to save him. Please don't send your loved ones here.

Been there a couple times in different occasion and never really been impressed.

Nice hospital..peaple verry good...thx ...i hope i never need more

This hospital is like a hotel, the doctors are friendly and ready to serve the patients for their health condition.

appointment for Holistic Check up. What a bad service! I have to wait over 1 hour for ultrasound. --ck. PRETTY SURE NEVER NEVER AGAIN FOR CHECK UP.

Poor with food experience room service

I am very happy with my doctor and the fact that in Europe they couldn't help me and he got me mych better. The only negative point I have is the farmacy... Long waiting times

Nothing improve for my and my fiancé's health, and spend thousands dollars without any result..

Expensive and usually can't even diagnose well. It's just close to home - convenient.

DR CANT GIVE ENOUGH TIME FOR CONSULTATION AND EXAMINATIONS.

They try to profit much from those packages they offer for full checkup while when you ask for certain check they tell you become very expensive .

Very very good environment & real treatment we get from here. But the price of the treatment is over costly which is unbelievable.

I have two surgeries in the past year and a number of follow ups. I travel from Pakistan for my follow ups and surgeries. Though twice as expensive as pakistan yer it is worth every penny. I would recommend this to everyone who is contemplating medical tourism. Best place in Asia and Europe in fact best option considering value for money. Well done and keep it up

I had my first experience at Bumrungrad hospital yesterday at the Spine Institue and wow, it has been nothing short of amazing. Thank you so much to the staff (especially my surgeon and nurse) for their kindness and their expertise.

Found 2 cockroaches in patient room no 812. Management have decided to ignore the hygienic issue. Not to mention the charges per night is even more expensive than a seven star hotel in Bangkok! Nothing was done by the management team to resolve this issue. Beware this is a cockroaches farm better go elsewhere given that Cockroaches can cause 2 potentially serious health problems. First, they may provoke allergic reactions. Second, they have been suggested as possible vectors of multidrug-resistant pathogens. In particular, cockroaches that live and breed in hospitals have higher bacterial loads than cockroaches in the community

International hospital with professional and excellent service in Thailand. I will recommend this one to my friends. ;)

Nice hospital, good service and lovely staffs.easy to go by BTS

Thanks to all doctors, nurses and staffs who took care of my wife for her pregnancy along 9 months, her operation, her neuro problems and her rehab program - and thanks for taking care of our baby during my wife difficult time.

Bumrungrad International hospital is one of the best hospital in Thailand and around the world. They treat customer with a very professionally and a warm beside manner. This Facebook page also give me the good advises and information.

From last ten years both of my parents & other family members are taking treatment from bumrungrad hospital. But a recent incident have shocked me a lot. I have visited Dr. Keerti Pungpapong for my Mom's routine eye check up. But he told us that we need to do an eye surgery because she have a severe cataract in her eyes. We have trusted him and agreed to that. After 3 months we have scheduled her operations. Before coming to Bangkok I have sent an email about the operation co... ดูเพิ่มเติม

Arrogant staff at the cardio dep 14 floor mess meeting waiting 3 hours Dr didn't not show up

I booked the dr. at skin center at 8am . Staff told me to come at 7.45am to prepare. I came 7.50am but no one do anything, nusres still chit chat and sit beside me playing her phone. The dr. who should come at 8am hasnt arrived yet. Im now waiting for 20 mins for nothing. why did u told me to come this time if no one is ready to work yet. So professional and world-class hospital!!!

Arrived hospital before 1 pm. now almost 2:30 but still waiting for doctor without any advance notice of only 1 doctor available today. What is a point to go to expensive hospital like this but still waiting for more than a hours to meet doctor. This is suck and sure won't come back again.

What kind of a hospital makes its patients wait around while all the doctors go and have lunch at 12. All of them. Not one doctor available... Disgraceful.

Very professional very efficient tx for the good care

Tried to book an appointment and was told they would call me back .whats the point of an appointment telephone number if you can't book

In myanmar (head office), there is inconvenience because the person (senior manager) who explained about the doctors and the schedule was so domineer to the people. So i decided not to contact with that kind of hospital and service.

Outstanding experience, I can recommend without hesitation

Amazing care from the treating specialists and nurses who kept me informed in Melbourne, Australia every step of the way with my son's unexpected, emergency surgery! Thank you, thank you, thank you!

Very poor service. Work like turtle and no one know how to smile. I guess smiling cost very high of budget for this hospital. Wondering is this free of charge service hospital? #badbumrungrad #poorservice #noreturn

Can't get an appointment via email, tried calling- no english.

It's been now 2 weeks I'm waiting for an appointment with a complaint manager about my case. It seems that this hospital is the best of Bangkok but I don't understand why regarding the lack of interest they give to their customers . I didn't stop to ask them to speak with someone to solve my situation but I just got some basic and unhelpful answers from the services. Here it's just about money, I will advise people to not go here.

MD.JAHIRUL ISLAM IAM PT.OF HOREJONCLINEKQ 2011 DO.Apchart1is Good.HN101959783 BUT I HAVE LOST MONEY AGENE IM PATIENT HE WILL CAT MY VOYS COT--750000BATH I HAVEN MANEY MONEY

Was gonna give it a five stars but not a big fan of its location.

My wife and I went to Bumrungrad hospital once it was a minor cold for her and a vaccine for myself . We were treated like kings and queen sevice was very speedy and every one was so nice to us . We had a lady doctor who was have Thai and Australian , my wife is Thai and I am Bahamian (English speaking) our doctor spoke both language's very well and treated us both in a very professionally and a warm bedside manner.

This hospital is truly outstanding in every way and the Doctors and Nurses are even better xx

The best private hospital in the bangkok city!

I can not describe the BI, but I'd say this was "the best".

I first visited your hospital back in 2015 and the doctors and service was first rate. 3 years later, I still get the same great doctors but the service from nurses have become absolutely horrible and unacceptable! Visited the plastic surgery clinic today (30 Apr 18) and cannot believe how idiotic your nurses can be by making patients - who are already paying top dollar - to wait while the professor was not doing anything as he was unfamiliar with the new IT systems!

I have confident in BI... & that BI continues to serve its high standards as the best & safest healthcare provider to their customers & employees... Cheers BI !!!

I always choose Bumungrad for the best service, atmosphere and facilities. I love Dr Visut (Heart), Dr Sirichai, Dr Wuthichai and Dr Nuttha ka. Thank you ka

It's a very wonderful hospital km well pleased that they care about very patient thanked all those who stop beside us

Oh its nyc, feeling Good at this hospitapity

I have been lost month in bumrungrad hospital is really a great hospital and deserves to be one of the best hospital.

Top class in every manner. Very professional and there is no language barrier. Docs are all A1

Last year I had great experience, honest and very knowledgeable doctor. This year I was overcharged for doctor visit :( Plus he tried to recommend expensive procedure that I am quite sure was necessary! Doctor put 2 other experts from USA and Poland in question

Best JCI international hospital in bangkok thailand

The doctors at this hospital saved my life, i will be forever greatful. Khop khun mak ka!

the best ever for my life Hospital in bangkok

the best in thailand for Expat like Me :)

thank you you're the best hospital in thailand

good for healthcare and medical tourism in Asia

Best place for Arrhythmia treatment in Thailand

Best hospital and thy have excellent health care in the world

Chain of good hospital group internationally (not in India) .

prices are extremely high comparing the the services they provide.They will start with a low price then once you are there , they would even charge you for the air you breath inside their hospital !! nurses not friendly at all bad English even among doctors .

Life is short,I work on the land of fear in this work there is no future for me..!

One of the nurse searched my bf's facebook and liked one of his pic. Is it unprofessional to write down the patient's full name and tried to be fd or whatever ? Not happy at all. I was with my bf whole time while at hospital. And never talked to that nurse.

Best hospital

Good service..

Been there, not convinced.

Very good hospital but very expensive :-(

Good service for good health.

Good for service, the best hospital in Thailand, Many thanks for take care of us.. See u next time :)

Exceptionally awesome hospitality and care. Period.

Very good HOSPITAL.

One case to be sorted out but after 10 years of big and terrible mistake is still on mind but still under determination what ought to be done next.

good choice but a bit expensive.

Huge hospital nice facilities but expensive with same quality other hospitals such as Vichaiyut Viphavadee etc.

Very friendly stuff and proffisional doctors

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Great.

Great

the best hospital for me ka ^^

Good hospital. Staff very knowledgable and helpful.

This hospital offers quality holistic health care. The best!

I have been going 2 this hospital from, 2002...my personal opinion is !! Its a very good hospital, not commercial, good treatment. ..So far..well maintained, and I think if the tests price could b little lower, the hospital could get more patients in future, form different country's. .I like my Drs....I would suggest, if any body needs good treatment they must go there...but needs 2 reduce the price of oporation tests...every thing. Thank u...

Very good.hospital.

Very good hospital for Myanmar people.They have Myanmar language translate in any place and any counter.And than,Myanmar food and Myanmar people are many many near by BI hospital.

Been there and more interested in your money. Better to look at Bangkok Hospital.

It is big, huge, multiple JCI accredited - however, my experience two years back for a small dermatology outpatient consultation went horribly wrong - to start with absence of signage, hospital people unable to understand my english, my international 100% OPD coverage insurance not respected and ultimately a trainee nurse taking my vitals prior to the consultation and of course no manager or leader to receive my complaints - The only saving grace was the treatment by the drs - I got healed quite quickly and of course, the coffee downstairs at the Starbucks was just fabulous...

World class service

Good hospital

My hospital

Excellent service and facilities

Excellent doctors and services!!!

Nice service but bloody expensive

Good doctor here good service but expensive i still go there lol

Miss this country .long timr

Service is as slow as 1kbps Internet! Pigeons could deliver faster service!

Good with ethical professional. Thumb up for me.

The best!!!

Good hospital but need to reply of each email promptly.

Possibly the best medical facility in South East Asia.

One of the best hospital in Asia . Good doctors , nice place & good facility . I've been there !!!

Good n expensive hospital :-)

One of the best hospitals in asia. Doctors are best. I have been here several times

Nr. 1 hospitol. Big big thanks from my girlfriend and ourre little wonder Alisa!!!

Very good service

Best medical care in Thailand.

Great service, great staff, world leaders and world's best prices. I by-passed a six month waiting list in Queensland got my neck fixed in the morning and my eye surgery in the afternoon. While she was waiting for me my wife had an executive health check covering every conceivable problem and got her results same day. Makes a laughing stock of the health facilities of the Western world. I would recommend this hospital to anybody without reservation. Contact Global Medical .. There are no waiting lists.

It's a good hospital

This is number 1 for me,love love : ))

Costly

good services

Very modern n relaxing place. Good doctors n good facility

Always provide good service

Very hi end hospital in Asia

Great medical care at overcharge [email protected]

Good hospitel

Good care. Nice management.

Very good care.

Best hospital.

Very expensive

Good facility and the best one in Thailand

We have been there several times. Good doctors and good service. Highly recommend it :)

By far the best decision I have made very awesome clinic can not express enough how pleased I am with there service

Thanks for the good care of employees

very good hospital "world class"

Good service for child!

Nice care with smile

Nice doctors & nice staff with costly charges

Very professional. Good doctors

Good Doctors and staff with costly charges.

Very nice...friendly staff...excellent services

best hospital in thailand^_^

One of the best hospital in Asia where all my family members go for medical checkups and treatments.

World class medical in Asia

Good service..

I like go to visit health at Bumrungrad . rat

Great Hospital...Excellent Drs and staff especially Orthopedic section on 20th floor.

Why send confirmation for dental appointment via text and email when I finally arrive at the date am told someone already took my time and cannot guarantee service? Though this is the first time I experienced this after so many check ups from different departments, not good at all!

Bumrungrad Hospital is very good....

Good curing doctors.

It's a great hospital

Maybe very good and so expensive

Expensive but luxury hospital ever

We had a wonderful experience in medical tourism. The care and accommodations were very good. I would recommend going for a complete checkup or a procedure not covered by your insurance. While you're there enjoy beautiful Thailand.

I have made a query into the service i received at Bumrungrad, as i was extremely disappointed at the lack of care and diagnosis. I called 11 days ago and was told i would receive a reply. I have since contacted the hospital on social media platforms but i'm being completely ignored. What kind of service do you provide and how can you expect people to trust you when you don't have the ability to provide simple customer service? i would like a reply to my query as promised.

My first grandson was born there 4 years ago. We were happy and satisfied with their excellent service. We visited there again in last December.

Great services x

Great hospital. All Thais say most expensive but compared to the USA & Italy not that expensive. Also great service and you always see a doctor.

Service has really gone downhill in the last three years, particularly in terms of call handling and dealing with emergencies. Don't waste your money, the apple has fallen far from the tree.

Bumrungrad international hospital is best hospital in Asia and dr. Suradej is best pediatric oncologist in Thailand.

Best Service in affordable price :)

Better than expected, excellent service and friendly staff

Best hospital ever

I WAS long-time client there but NOT anymore. Doctors getting mad when you ask questions - how dare I am to ASK? All about money making. Happy with BNP now!

Too much expensive ,treatment is good .

The service from ICU1 Floor5 was make me disappointed. Some staff treat the penitence with rude behavior for example look aggressive and bad manner service also not interesting much to the pentience. I think they should learn more about the service mind. The main purpose of this comment is for improving. We choose your hospital because the standard and quality plus "the service." Thank you.

Best take care. Thanks for everything. Since my daughter was born (Only 7 Month) , our family will be your customer forever. Special thanks DR. อรดี and DR. อารยา.

While interior improves a lot, service is not as good as before.

The great days of BKK hospitals are over. Bureaucracy took over, and greed. They focus on the money, not on customer service. Getting worst every year. It takes 7 days to release some documents and 72 hours to get a appointment. Doctors gave me wrong dosage once. Nurses are nice, but a lot of the doctors are quite arrogant and ignorant in my experience. My local hospital in Samut Prakan gives me much much better service.

Great maternity department

If u have enuff money this is ur choice very nice

Professionals

I have been the patient at Bumrungrad since 1996. Thanks for 20 years of taking care of me and my family.

Money worth

IT IS SUGGESTED THAT TO PROVIDE UP TO SECOND GLOBAL ADVANCE MEDICAL TREATMENT TO ALL DESEASED PERSONS NOW ON HOSPITAL BEDS IS NEED OF UNIVERSAL HOUR BY HUMANITARIAN ATTITUDE BY EVERY DOCTOR TO PLEASE OUR UNIVERSAL BOSS GOD IN THIS BIRTH.TIME IS RUNNING WITH LIGHT SPEED .DONOT MISS AND WASTE TIME TO DO A NOBLE FEAT FOR HUMAN IN THIS GLOBE.HARI OM.GOD BLESS ENTIRE GLOBE.

Good service ,very skillful physicians and doctors

I love it. :)

It's good. But the charges are much higher....

I love this hospital and I will never change my mind. High class and especially, I like the most is how they keep privacy; such as they do not put the patient 's name on the door of their room. Loving it. Keep going Bumrungrad.

This is the best hospital in the world.

The dentists are the best!