Heidelberg University Hospital

Was with the doctors in the clinic some time ago, had a 3-fold pelvic switch in 2015, where Heidelberg is supposed to be specialized. Wanted to get me a second opinion. as a "so-called specialist" you should be able to recognize possible complications, especially since that was nothing unusual. After that, I went to other hospitals and had some tests on me.If a muscle and a nerve are severed and a "specialist" does not recognize it, then he has no business in the clinic.I've now got a neurostimulator.So much for the subject it comes from the psyche.Are only out for coal

The ENT is trying hard, but no one could really help.Had 2 appointments, the first one I came out after 7 hours and the second after 6 hours.Sitting around with nausea, dizziness and wearing a mask the whole time.Unreasonable!No organization, unable to schedule appointments.

In dealing with children zero empathy, roughly not child-friendly, unfriendly. Better a few kilometers further to Mannheim.

So now I'm here for the second time with my wife for the MRI. The appointment is more like underground at 3:45 pm, the appointment would have been 4:45 pm and I'm still waiting. It's OK if it takes longer, but you could let us know.

It's been six years since my father underwent pancreatic cancer surgery at Heidelberg Hospital. Actually it's hard to call it surgery - doctors opened his abdominal cavity and found that they couldn't cut out his tumor. All that happened despite their earlier assurances that they have a high level "know how" and that they are able to do it. Eventually the were able - to take away the remnats of hope... ...for "only" €20000...

A wonderful hospital and provides services for cancer patientsTheir problem with the deadlines is long and far ...Radiologist, Professor, Department Head, is very versatile and well-deserved

My son is 8 weeks old and at U3 the pediatrician found an unexplained mass next to the kidney during an ultrasound. We were then referred directly to the children's clinic and should come straight away, which was great. There they did another ultrasound and said that it was 95 percent adrenal hemorrhage, but for safety's sake they wanted to do an MRI to be 100 percent sure. So far so good. My son and I came to the metabolism station until it is clear when we can go to the MRI. We were told a few more tests to be on the safe side when we were already there. Various blood values, once urine was taken and a cortisol daily profile should be created because we would probably have to wait two days before we can get into the tube. Everything went faster and the next day we were able to go in, after the MRI the ward doctor came and said that of course nothing official had been written yet but everything still looked like an adrenal haemorrhage and we would get that in writing. We should stay there one more night so that he gets the sedation behind him and because of the cortisol she said she talks to the doctor if you still have to finish it because all the other values are good so far and the sedation falsifies the profile anyway . Later she said that you would do it, but of course you take into account that he hardly sleeps at night because he was in a surge and the values are falsified anyway because of the sedation. The next day we went home and everything is fine, we thought. I called a week later because I should inquire about the remaining values, yes everything is just fine the last cortisol value of the day from the sedation is increased but then you know the reason, the problem what they have is that the urine has disappeared , we should please catch up again and bring along what we did. After that it was said that if we don't hear anything anymore everything is fine.Yesterday we had an ultrasound check-up and should go back to the oncology department, where it came out that they didn't know anything at all that urine was there so it was collected again and then suddenly the doctor came from the metabolism and said yes he is sorry he has bad Messages but the last cortisol profile was not the norm we have to stay there one more night to do it again. On the ward it was then said to try to avoid any stress so that the value would not be falsified, but then decided to put a bladder catheter on the little one to take 24 hours of urine, which was never an issue before Sisters say why. In a nutshell, what came next, the catheter suddenly fell out in the middle of the night and you wanted to start over again, which I refused to do. Every time the blood was drawn, the little boy screamed fruitfully because the access did not work properly, so I was told not bad if the cortisol doesn't fit that would be taken into account ... why were we there at all? And this morning the doctor told me that the important value for cortisol was actually the first and not the last and the first was okay.Conclusion, two urine samples have been lost, new things kept coming up to be done to extend the stay and I feel that it has something to do with the fact that I agreed that his results would be used for study purposes allowed to. Suddenly the back of the hand had to be x-rayed and and and ...In any case, I should be a little bit at the values again and get a second opinion.

I had an appointment today at the otological consultation. The appointment was at 10:30 a.m. and I was on time. Shortly before 12 I got the hearing test, which as usual only lasted 5 minutes. Then wait another hour for a consultation with the doctor. Since he was not sure about the diagnosis, he wanted to consult the senior doctor - completely ok for me. However: Another waiting time of another 1.5 hours. Then the conversation with both doctors. So I spent almost 5 hours in the waiting room for a good 10 minutes of treatment and discussions. This is underground with permission. I had an appointment and didn't snow in between. Waiting time should always be planned in, but something is simply exaggerated.The professional competence and the quality of the advice were very good. There is definitely no shortage of good staff. However, the organization dates from 1879.

Extremely competent and very friendly.

Top team with good treatment.To complain about:Flow of information / communication between departments.Since the emergency department is directly connected, many emergencies are integrated into the daily routine.For this reason, it sometimes takes a little longer for CT / MRI appointments (at least I suspect)

Super doctors, outpatient appointments on time,

Excellent clinic, and very friendly and nice doctors and nursing staff

The university clinic is on a huge site, which is well signposted. The hospital is clean and the staff is friendly. Toilets are clean. There is a cafeteria which is very expensive. The many parking spaces are just as expensive.

The doctors and nursing staff are very nice.You could only try something on the food!But you are not on vacation in the KH.

Parking situation is a disaster ...

Very dissatisfied with ENT emergency ambulance.I visited the ENT emergency ambulance on Monday evening on March 2nd, 2020 at around 00.30am because I had severe pain in the larynx and difficulty breathing.That's why I went to the emergency room, but unfortunately I was rejected by the resident doctor because I got breathless air and had no breathlessness, so it wasn't an emergency for her, so she had no need to examine me and therefore refused me and did not check anything outrageous I have never experienced !!!

The Heidelberg University Clinic is one of the oldest university hospitals in Germany.They have specialized in many areas, but the referring doctor should write down exactly what it is.The price-performance ratio is only reflected in the area of applied treatments.The staff is friendly, nice and helps with the concerns of the patient, which is why he turns here.The doctors in each area have very good specialist knowledge that you can put on your patient.Just fits well!This review has not been PURCHASED or ordered, it has been viewed and experienced personally.

I had to on St. Nicholas' day to the MRT in the medical clinic and should pay for my MRI pictures 5 € if I want to burn them to a CD. I have never really experienced such outrageous things. So far, I never had to pay anything for my x-rays as a cash-desk patient. One is not enlightened and the lady at the MRI registration (diagnostic and interventional radiology) is more than uncompetent and unfriendly. I would never go back. I'm from further and need these shots. The main thing is to pull the money out of the patients' pockets. An impudence!

Was by Dr. Wallner treated! Top doctor who takes enough time for his patients and takes their wishes into account! I felt in safe hands with him! TOP!!!The result is even better than I imagined!Of the care on station, I can not say that unfortunately! Without an escort it would not have gone well AFTER the operation ... I could not even give it a star! Nevertheless, a praise to the one competent sister who has prevented worse!

In this report I will only rate the things that I can judge as a medical layman.So far, I had several appointments for follow-up with my daughter, which always ran out the same.1st appointment for follow-up.2. Punctually appeared3. One hour waiting for registration4. Wait one and a half hours for the examination5. 10 minutes examinationNow I ask myself, why patient management at such a prestigious clinic has stopped in the middle of the last century?1. Why can not the appointment for the follow-up examination be registered directly with the specialist department? Processes have to be optimized!2. Either the time management is so bad or the time of the patients does not matter. Otherwise these long waiting times can not be explained.3. The information policy is even worse than with Deutsche Bahn. You never know how long to wait. Also, there are no opportunities to get informed in advance (SMS ect.). That means you have to spend hours with the children in crowded waiting rooms instead of spending time on the playground or in the bistro, for example. My time and the time of my children is too valuable for me to waste them again at the University Hospital. I will look for a new clinic where the patient will hopefully be more in focus.